kevinkar

OK, I loaded 5.3 and it also appears to have inducted 316L without complaint. I also have been able to successfully shut down and restart Cura without it crashing. I loaded a model, sliced/saved/quit/restarted and it appears to be functional once more. Maybe I was simply lucky when I originally tried it and happened to load 5.3 (no way to tell now my PC was reloaded) and this would have happened with any other 5.x version. I don't know if this is a legitimate fix - install multiple versions of Cura and see which one works if any. That's more or less a trial and error "fix" so I don't think that's the real solution here. There's clearly a problem (actually two) I can't see or figure out why they occur - inability to add a previously added material due to an "incompatible version of Cura" and a "crash when restarting after successfully adding that material! So I don't think I can set any specific answer as a solution just yet. Given this happens on several work computers as well as my home PC, I'm going with there being something wonky in Cura and in multiple versions of it. I'll continue using 5.3 at work and see later if any later versions get fixed. Thanks, Kevin

I guess I'll give 5.3 a try then!

Sorry for the late reply but I was busy at work and finally got around to dealing with this at home. I loaded Cura 5.4.0 at home, synchronized with the marketplace and it did take 316L right away. However, when I restarted Cura it did not open and crashed. I tried several times with the same result. Reinstalled it with the same results. I am running Windows 10 Pro. So I gave up and uninstalled. The good news is that it accepted 316L without complaining. At work, I bit the bullet and downloaded 5.4.0 based on the fact the versions in our software library were the same as those on Ultimaker's site so it looks like our IT people are simply approving it and downloading from Ultimaker. Given they'll likely upgrade at some point, I went ahead and gave it a try. Good news is that it synced materials on the first try as it did at home. Bad news is that it ALSO crashes on restart with what appears to be the same thing I got at home (data from the crash dialog box attached) So, still at square one with 5.2.but a step back now that 5.4 crashes! Note that at work there are additional corporate bits that could interfere which I'm not able to change but I do have administrator privileges. At home my computer is a bit more "mine" and I also have admin. So I doubt it's a permissions issue but maybe the log data will point out something I'm not seeing. Thanks for the help so far..... CuraError.zip

FYI - Just installed 4.13.1. the latest version in our allowable software archive and I received the same pop up note of an incompatible Cura version. So 4.x is out.

GR5, That was the thought I had - the Ultrafuse page on 316L says "Package Version 5.2.0" which I suspected was the Cura version but it's ambiguous how it's worded and I didn't really think it was being THAT specific. Here at work we appear to have several 3x and 4x available though I thought Ultrafuse had to be used with 5 and above. So maybe 5.2.1 is not 5.2.0 and that's the issue. But, if Dustin has it working in 5.4....! Since it's not yet on our software archive here at work, I'll have to try 5.4 at home later tonight on a spare computer (I don't print at home.) Sadly, work does not have earlier versions of 5.x either so I'll have to try those at home as well. I'll report back later on this weekend if any of it works. Thanks

Using an S3 purchased in 2021, I previously was able to add Ultrafuse 316L from the Marketplace via Cura and run it successfully. Recently I had to have my PC reloaded due to a virus and I loaded up the latest version of Cura (couple weeks ago it was 5.2.1) and attempted to reconfigure it with everything I had before including Ultrafuse 316L. I selected 316L and added it to Cura but, when starting up Cura and having it automatically sync with my account, I was presented with a dialog that said: So I tried removing it, adding it again, reinstalling Cura, installing Cura on a completely different PC etc. but it seems the Marketplace does not want to add this material to the latest version of Cura due to "an incompatible Cura version" which I don't understand. It worked since 2022. No, I did not try Cura 5.4 yet since it's not approved for use here at work yet. I don't see why it wouldn't work with the latest version and I admit to not trying an earlier version yet. Sadly I did not backup any Cura data and, even if I did, it was lost during the computer reload (our workplace security did not let me back up anything due to the malware that was on the computer) so I can't simply restore anything. Can't see how to manually add it to Cura either since it seems to want to do so via the Marketplace. Does anyone know what's going on here and how I can add this previously used/successful material back to Cura? Thanks!