ali-klnc

Hello, I have a CR-10 Smart Pro printer and I downloaded UltiMaker Cure 5.4.0 to my Mac. I can connect my printer to the Creality Cloud Android app and manage it there. However, the software doesn't see my printer. I also tried on PC, the same result. It says "There is no printer found over your network." I also tried adding it by IP, it says "Could not connect to the device." I can even ping the IP. I also tried with the Creality Slicer app, the same result. Any help will be appreciated. Thanks.