PaddyMack

New to the forum here. I am investigating new printers for our architectural office. I would like to hear from end users about Ultimaker S5 and/or S7. We are an architectural firm of about 65 people. I run the shop which includes 3, 3D printers, a laser cutter, a CNC router and various wood and metal working machines and tools. Our printers are: Two older Makerbot replicators, 9 year old and an 8 year old. (still serviceable) One larger format machine that will remain nameless. The Makerbots have exceeded expectations, but are getting long in the tooth. Because of the Makerbots overall good service, Ultimaker is attractive. The larger format machine has been nothing but a disappointment... I print PLA but would be open to other reliable, rigid materials (material is not that important) What is important is: reliability, reliability and reliability. I do not want to spend my time tinkering with finicky machines...or resending failed prints. I understand maintenance and care are part of the game, but I don't want to be 3D printer mechanic. I'm a maker, I want to make stuff. My clients (the staff here) want results. Cameras, extra features, ability to print millions of different materials are not high on my list. Making reliable, reasonably good (not super-high res) quality parts in a timely manner are. How are these Ulimaker machines in this regard? How easy is it to get parts and service? I would love to hear experiences good or bad from folks not affiliated directly with Ultimaker. Thanks in advance, Patrick Thanks in advance to anyone willing to share their experiences. Regards, Patrick