bhowiebkr

I put in a ticket about the missing bearings. I’ve called around Toronto and haven’t found any good local sources. I’ll try again tomorrow though. My other option is ebay but yeah It’ll probably take about the same amount of time. I’ve started building the ultimaker with the frame minus the bearings complete. I’ll work out of order and try and complete most of the assemblies. If I find any other missing parts then I can get them all sent at the same time. Sofar the only other issue I’ve found with the build are the bolts for the X and Z steppers that pass through the black spacers are too short. These are the 20mm ones (4 per stepper) that only leave about 1mm of thread going into the steppers. This is likely going to strip the threads out of the steppers over time if nothing is done. But I’m converting X and Z axis to direct drive with longer rails and flex couplers on the motors that have I already have so I just need the thing to hold together for some new brackets to be printed.

I'm going to compare what I have to this: http://kitbom.com/kitbom/ultimaker-rev-3

Is there a complete list of ultimaker parts? I want to check that I have everything else before I put in a ticket. Already knowing how long it’s probably going to take to get bearings from ultimaker in the netherlands, I want to be sure I have everything else.It would be a huge pain to get bearings wait for a month then find out I’m missing some other small thing. If I’m only missing the bearings I could find a local source, but what is the chance I could get reimbursed. I’m thinking probably not. I’m in Canada and I’ve tried in the past with mcmaster carr and they are of use to Canadians. They don’t ship unless you're an established customer.

I’ve just started building the ultimaker original and on the very first step I’m not off to a good start. I seem to be missing the bag of 8 8mm ball bearings. I’m kinda worried what else I could be missing. Whats the best course of action now? should I keep on building the rest and skip this till it gets resolved? does anybody know what else could have been in the bag with the 8mm bearings?

Just an update, It's been 4 weeks and no news from Ultimaker on the status of my order. It would be good if I could get an estimate on when the order would be ready for shipment.

I’ve ordered the UM1 (R111626836-1) on June 03, 2014 and have gotten the order confirmation email: ... We have a lead time of 1-3 business days after receiving payment. Ultimaker 2 has a lead time of 8-10 weeks. Thank you for your order. Kind regards, … It’s been some time now with the order status at Shipment Ready. I’m stuck waiting for this printer to complete some work commitments.Every time somebody orders a printer and gets upset when they end up waiting longer than they expected because of false lead times makes you guys look bad and is not good for your business. Please fix this.