sebizzle

Hi, thanks very much. I will try the firmware update later. I'm not quite shure if I already updated it to the latest one. My Filament has a Diameter of 2.85mm im using the one from igo3d and also the one from ultimaker (guess they are the same). Wow you are a real professional =) I guess it will take me some time to understand this completly. Thanks very much for the effort you made on that article. The community was really the Thing that made me buy an Ultimaker. A buddy of mine works with makerbot and the new generation is just the Troublemaker. I will report on that when I checked the firmware update. It wasn't like damaged, 2 parts weren't just assembled correctly and the stopper was missing. If you are not a technican at ultimaker it just takes you time and nervs and thats not what i expected. All the Metal parts have scratches and the glas had 2 scratches, so it just looks like used.... It's just sad for the eyes when unpacking the box and so on... Again thanks very much.

Hi, thanks for the quick reply. The thing is I actuall really need the printer so sending it back is no option at the moment. I guess it will be on the way for weeks... Even a bad print is better at the moment than no print. So it's not usual that the metal parts have scratches all over ? Could you maybe give me any hints what to look for ? Or what you did ? The last thing i did know was to clean the inside of the nozzle with a file. That seemed to help. And the other thing ist the flip back seems to occur less, when the srew on the feeder is not tightend at all. But then again the Print isn't complete solid because the filament sometimes isn't pusehd back correctly when retracting. It's really complex at the moment to look and monitor all of that. Thanks in advantage Greetings

First of all I have never been so upset and unhappy with such an expensive product. First thing when it arrived was it looked like used 100 times. Full of scratches from the glass plate to the metal parts. The First print went horrable wrong, the thing that moves the motor wasn't assembled correctly. Then the stopper on the motor was missing (extrem loud noise when resetting positions) afer 3 days no response from you build it myself. Then finally my printer worked. But only for maybe 1 month. Now I have the Problem that the material gets pushed back constantly. http://umforum.ultimaker.com/index.php?/topic/4654-inconsistent-extrusion-periodic-pullback-ultimaker-2/ http://umforum.ultimaker.com/index.php?/topic/3261-ultimaker-2-extrusion-problem/ First thing I did remove where the screws at the feeder delivered with the ultimaker. With this cheap tool you are sending to open the screws, the only thing it really does is killing the screws. So the Feeder wasn't that tight assemled like bevor and I had to buy new screws. I thought maybe also my nozzle could be the problem. So I bought a new one, but that was the wrong one, there is no spare Part in your shop. I also printed the Test it has wholes all over the place. The only thing that helps, is to set the printing temperature higher than 245° but I'm using your PLA and 210° seemed best for my prints. When I set the temperature to 210 degrees and the speed under 30mm/s maybe a third from what is expected comes out of the nozzle. Please help me, I'm struggling with my printer since day one!