Dear Sander,
I am in the same situation as Thomas. I have ordered my printer on the 28th of November with order number R270366228, paid in full via PayPal an are not able to sign in anymore with the account which previously worked. Even password reset doesnot work. Various messages here, opened support ticket what ever didnt work - I simply received no answer to any of my enquiries. Can you please find out the status of my order and a probable shipping date for me?
Sander, your printers are for sure very good and you receive many appreciation for your products but as I feel you might ruin all the good with your customer service. Many paying customers feel being left alone ! Think about if there is something you can change.