[Axis or Sensor Problem]

Please help to advise what happen to my Ultimaker 2, it start to have following problems from last week, but not every print occurred, please help to advise me solution, thanks. 

 

Firstly, loud and strange sound occurred and print moving wrongly, sound like following video: 

https://drive.google.com/file/d/1uyL9FT3r5PQQuFp_hl903VefkioKczae/view?usp=sharing

https://drive.google.com/file/d/1a2e0a0g-yq-I9cUeO9c-iY7WH6K_kUFC/view?usp=sharing

 

The I stopped print and the print head not able to move to back left corner of Ulitmaker, it keeps stucking and then I stopped the printer but print head is not easy to move and axes came out a little bit:  

https://drive.google.com/file/d/1uZAQjvwvhOF4OdhfZcfgWzO5hHUqn4c6/view?usp=sharing
 

Please help to advise, thanks. 

 

[feeder move wrong direction (UM2)]

Finally, I changed the feeder motor, and it works right now, thanks~

[where to buy a feeder motor for UM2 in Hong Kong]

Could anyone tell me where to buy a feeder motor for UM2 in Hong Kong? Or could I buy it from Ultimaker site? Thanks a lot!

[feeder move wrong direction (UM2)]

Thanks a lot, I installed the latest Ultimaker 2 firmware and did the factory reset, but the motor still not work well, if the motor broken, what should I do then? Should I fix the motor on my own?

[feeder move wrong direction (UM2)]

Hi

If you have dismantled the feeder and reassembled it you have possibly put it back in such a way that the filament is inserted on the wrong side of the shaft.

Owen

 

Owen, thanks for your reply, yes I reassembled the feeder before, and I am sure it at correct direction, since it worked appropriate for quite long time, before the above problem happened.

[feeder move wrong direction (UM2)]

Hi all,

The feeder motor of my UM2 not spin well, first of all, it seems cannot move well, then it spins wrong direction when remove and insert material.

Following is the veido for your reference:

When remove material, motor spin clockwise, then I pushed insert material button, it spins anti clockwise.

 

This printer not connect with PC, we print file only via SD card, I am not sure if SD card affect the firmware or not.

[ultimaker 2 feeder problem]

Thanks for your reply, but I did not install new firmware recently, all prints only save in SD card and printer is not connect to PC, so SD card will install new firmware automatically? is there anything that affect the feeder as well?

[ultimaker 2 feeder problem]

Hi there,

I have got a problem for my ultimaker 2, I used it for over 6 months, this is my fist time to have following problem:

https://ultimaker.com/en/community/6195-um2-feeder-motor-turn-reversal?page=1&sort=#reply-140038

 

 

The feeder turns anti clockwise when I inset material, actually the feeder is fine when remove material, as it turns anti clockwise as well.

So feeder is now only turn anti clockwise, please help~

We actually print successfully last Saturday, but suddenly happen this problem this morning.

[UM2 Feeder Motor Turn Reversal]

Hi all,

I have same problem for my ultimaker 2, what should I do for this? the feeder only turn clockwise both when removing and input material, does anyone know what happen to my printer? Thanks a lot.