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  1. hello, thank you very much for your reply, but seems that the problem as been solved itself...i mean , i ve tried some other prints ( from default list ) and everything fine. if happen again i will post some pics
  2. Hello everyone , i'm new on this community and in 3d printing world. i've just got my first 3d printer ( ultimaker 2go ) 2 days ago . as testing print i've made the ULTIMAKER ROBOT and no problems at all, then i ve tried with one of my design ( simple cylinder with some holes ) everything at the begin was fine but after one hour the printer head seems that it lost the X and Y axis ( without showing any error messages ) it just came out from the original printing shape and caused a printing disaster.... so the be sure i've aborted this print , shut down the machine and start with another standard project ( stackable cup ) , but again , after one hour more or less, the printer lost again the X and Y axis .... can someone help me ? thank you guys.
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