I’m brand new to 3D printing and do not have a technical background. A few days ago I received and built my first printer, an Ender 3 Pro. Had some initial setup problems, but eventually got to the point where I was able to get the printer to a point it was ready to print.
I downloaded this XYZ 20mm Calibration Cube: https://www.thingiverse.com/thing:1278865. I opened it in Cura and followed the instructions for slicing it, saved it to an SD card and inserted the SD card into the printer. When I printed the cube, however, it printed in only one dimension, flat.
What is supposed to be a cube, is just a flat square when it prints. Same result when I tried another 3D model. When I click on the “Preview” tab in Cura, it shows only the top Z portion of the cube being printed, but nothing else. See attached image. I don’t know if there is a setting I’m not aware of in Cura, or if its an issue with the printer.
Anyone have any suggestions on what the problem might be? Thanks in advance.