"Support" on the L.H.S of the menu gives actual values for support types as options. so I didn't realize that this alludes to display only. I also didn't realize there were "hidden settings" but since there are, probably a menu system is not very useful. I don't know if there is a command line for this product. The clip that you display does not appear anywhere that I can see in my version of the program .Checking "about" does not show which version of the program is installed.
All that said--I get a banner indicating that this version if for "creality 3D".
So-I am guessing that Creality messed with the program to make their own version and your comments, while appreciated! probably cannot apply here. I could send you my STL but I guess it is the program-not the model that is the problem.
I got down to the lab today and used Fusion to generate the G-code directly and it worked on the Creality printer. So probably this is the best approach.
I appreciate you time on this--sorry for the confusion
Fritz