evogas

I am new to the ultimaker family as I’ve been using a MakerBot In the past but I wanted to add a ultimaker to my fleet but so far after 5 failed prints im wondering if I made a mistake. I printed 2 infinity cubes and when I take them off the build platform and move them to get them lose they break which never happened to my MakerBot. I printed 2 more items and one just broke during the print the ultimaker couldn’t do it and the last one the quality is just horrible. Could I be doing something wrong. let me know as for paying the price I did I was expecting way more from this machine and it’s only been 24 hours. thanks in advance