UltiMaker uses functional, analytical and tracking cookies. Tracking cookies enhance your experience on our website and may also collect your personal data outside of Ultimaker websites. If you agree with the use of tracking cookies, click “I agree, continue browsing”. You can withdraw your consent at any time. If you do not consent with the use of tracking cookies, click “Refuse”. You can find more information about cookies on our Privacy and Cookie Policy page.
Actually looking for the same answer myself. I received this same machine back in March, and Creatbot cut off communication with me after payment was made. Going on 4 months now and still having issues that I don't know how to resolve.