Javier_M

Hello, this error was finally solved by contacting Ultimaker technical support, the one I have right now is this: The nozzle displacement test on the axis has failed. Check the nozzle and platform and try again.

I have a problem with the printer because when doing the automatic leveling it fails and says that the two printcores are at the same height, I have tried to calibrate it with the switch and it continues to give the same error, I changed the printcores and the protective rubber, I thought In cleaning the sensor contacts and the print cores and even replacing the sensor, would there be any option to deactivate the automatic leveling or to solve this error with some firmware?