MermaidAshton

I have been trying to fix this printer for the past 2 weeks, anytime I try and print I get a bed level error. I have done all the test/calibrations numerous times- but that does not seem to help. Now when I try to do any sort of test print, I am getting a Error 998- screen error (see 1st video below) 2 print cores are installed and have filament. #1- AA 0.4 has PLA and #2 - BB 0.4 has Ultimaker PVA Natural I have switched out both print heads- no change I have done a print head cleaning -no change I have done the XY offset- gets error (see it in Video #2) I have done manual leveling- no issues during that process Calibrated left switch- did that, no issues during that process Checked all wires in print head- all are connected w/ no issues Checked fan for debris and wires issues- all connections are solid Updated Firmware to 8.2.0 Video links: Full video/ trying to print a Benchy test print: https://youtu.be/UAS1wbLELSY Bed level test/ XY offset : https://youtu.be/erUAfi6ryEY