[If you had bought a UT2 last week, would you sent it back ?]

its mainly for people who have issues with the feeder and fan. and i dont.

 

They should have named the thing Grinder, there's lots of issues with it; and I actually was just reading your finishing pla topic dude....

 

Posted Feb 18, 2015 - 1:57 PM

Damn it! that frickin' feeder's gotta go, its such a piece of @!&% just grinding the filament away like a greedy ittle piggy. i thought it was ok, but after the filament cools, its grind mania again. the next thing i print will be a new feeder assembly. Thats the worst thing about this printer.

 

https://ultimaker.com/en/community/10412-acetone-finishing-on-pla#reply-95974

edit:

p.s. just finished the topic and have to add: You make some amazing prints Sir!

[Belt debris / wear]

I just noticed my 3,5 month old UM2 ext is showing some serious debris on the back motors under the belt, i triple checked and the belts move freely and don't rub against anything (as by um2 design). what could be causing this? and what should I do?. Replace the belts?

I am getting some of the stuff in the print too..

The printer has a pretty low amount of print/usage hours.

[If you had bought a UT2 last week, would you sent it back ?]

I just noticed the €500,- upgrade set and realise I should really have stepped up and returned the machine in the lawfull 2 week period on european e-sales.

Especially since the "old" um2 extruder and fan shroud are fairly shitty, ah well learned my lesson.. What did you do @Edel?

[PLA Treating. Where do I buy Chloroform?]

http://www.hinmeijer.nl/product/25706/chloroform

[If you had bought a UT2 last week, would you sent it back ?]

I understand the points made and I don't necessarily feel stuck with an outdated machine.

However when you say "The extrusion upgrade pack which will be launched later in Q1. That is already pretty fast! "

I read, "you can also wait several months and spent more money to get your brand new printer upgraded to the latest version we just released"

Returning the printer and buying the new one will get me all that, and probably better resale value too.

Besides I actually have the olsson installed and would benefit from the new fan shroud directly.

I know these things can happen with consumer products, and they don't put me off on buying, however I now am still in the position to legally return the machine at no expense (for another week). However it woud be a bitch move towards the supplier..

 

Hi @Textronics @Edel,

Thank you for your message and welcome to the Ultimaker community.

First of all I am happy you have both decided to join the Ultimaker team.

We're sorry to hear you feel some level of frustration, I can imagine you're feeling upset when you just bought a new Ultimaker and within a few days / week there is a new machine.

After reading this thread I think we all strike some good points.

Looking forward, I think regardless of what you decide your next step is; you are never forced to 'feel stuck' with an 'outdated Ultimaker', because of the extrusion upgrade pack which will be launched later in Q1. That is already pretty fast!

Before deciding what your next step is, figure out what you want. Unfortunately, there is no one here who can do that for you besides yourself.

There are a lot of experienced Ultimaker 2 users here, who will be able to help you with any issues you run into and even solve your warping issue.

The Ultimaker 2+ is an upgrades machine, where you have the advantage to work with upgraded parts, but if you find yourself somewhere in the learning curve in need of help there will be less experienced people to offer insights. Obviously, we have done our best to reduce the learning curve and design the upgrades in a way you wouldn't need help, but unfortunately we don't live in a perfect world. And, the community will always be full of smart people who are willing to offer their 2ct's, just like @tinkergnome.

If you decide to stay with your Ultimaker 2; its easy. You don't have to do anything except enjoy your Ultimaker, sit back and watch it print beautiful parts.

If you decide to make the move and prefer to have an Ultimaker 2+, I would suggest to get in touch with your reseller. Depending on when you bought your machine you may have the option to return it. Alternatively, after talking to your reseller you may come to a different mutually satisfying solution. That is something for the reseller to decide, but we are selective in our network of partners, and both Ultimaker and our partners should be dedicated in satisfying our customers and working towards solutions.

Good luck, and let us know what you are planning on doing!

The first step, joining the Ultimaker community, was already a good one!

 

[If you had bought a UT2 last week, would you sent it back ?]

I too bought an ultimaker2 last week and have mixed feelings about ultimaker now..

I should still be able to sent it back and get a refund, then get the + at the same price, or even a whole different printer as I feel "in het ootje genomen"