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  1. Weirdest thing -- today, I see that the Digital Factory shows a "Finished" state, with a green bar, even though we haven't yet pushed the "Print Removed" button on the printer. This is great!
  2. @ctbeke thanks for this information. Having the webcam screenshots for our UM3 will be super useful, especially now that we're working remotely much of the time, so I eagerly await that update. Another question: on our UM3, when the print is done, but before you remove it and press the "Print Finished" button, the Digital Factory interface still says "Printing." Is there a future upgrade that will correct this to something like "Ready to Remove," or similar? Thanks.
  3. @ctbeke do you anticipate the webcam images being made available for the Ultimaker 3 via Digital Factory in a future firmware release? Thanks.
  4. Hello All. The Ultimaker 3 specs page lists 20 microns (0.02mm) as the least possible layer height with the 0.4mm nozzle (https://ultimaker.com/en/products/ultimaker-3/specifications). However, Cura (3.6.0) lists 0.06mm as the least possible layer height (i.e. the "Extra Fine" setting). This is what shows with the default Ultimaker 3 Extended profile with a AA 0.4 print core. What is the reason for this discrepancy? Is it possible to print at 20 microns with the UE3? How? Is it as simple as entering "0.02" in the custom field? And why does Cura not show this as an optio
  5. Hello All. We were recently printing MatteraHackers PLA on an Ultimaker 3 Extended with Cura's recommended "Extra-Fine" setting. The first layer looked as expected, but the print core began to slowly under-extrude, and eventually no material was coming out of the nozzle. The support PVA was being printed without issues. I later found some of the PLA filament appeared to be "swollen" high in the print core, preventing it from being pushed through. I swapped the print core for another AA 0.4 core we had around and the print finished successfully. Clearly there was a probl
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