juancr

Hi. Please, see the bottom part of the post in page 1 and the first post in page 2, is this what is happening to you? Then it's because when you are printing, the head extruder hits the final top ends in X-Y axis. I dicovered it by luck :-) http://forum.ultimaker.com/viewtopic.php?f=7&t=888&start=15

Thanks for your coments I'm trying to improve my prints, little by little...

I have just discovered why the cup in the first photo was wrong: that happens when while you are printing, the extruder hits any top-end, so that deformation happened when the cup reached more diameter (its diametres grows towards the top) and hitted the Y axis top-end. Bye!

Hi Technicality. Yes, I still have the old components, but I have nothing to measure anything, sorry. By the way, It's suposed these components are going to be sent to Ultimaker people to study them. About the cup, it must be a normal cup, so the final print was wrong, but I don't know why... Thanks for your comments.

Here some examples:

Thanks to everybody who tried to help me. Yesterday I received new stepper and new extruder motor from people of Ultimaker and this morning I've been printing some things, the printer already works!! It was a problem with the extruder motor. A big problem for me but finally it was solved. Bye!!

Thanks Daid. Better than words:

Well, I have filmed some seconds showing what happens usin the configuration wizard window of Cura: Any idea?

Hi frodeheg. This mornig I have just reinstalled ReplicatorG 35, netfabb and the Arduino controller and I couldn't solve the problem... Now I am trying again with Cura. Thanks!!

Hello mr_seeker. I tried with ReplicatorG 35 too...

Hi Daid. I sent them the older ones and I am using the new ones. Thanks.

I have just opened a new post here: http://forum.ultimaker.com/viewtopic.php?f=7&t=888&p=5183#p5183

Hello to everybody. I'm new in this, I've received my Ultimaker 2 weeks ago but I couldn't print anything but air because my software cannot control the extruder motor. I have to say that I only speak a bit of english. I began to write what I'm trying here: http://forum.ultimaker.com/viewtopic.php?f=10&t=7#p5137, but I've just decided to open a new post so more people can read this and get a faster solution... I tried 0026-0034-0035-Cura-Netfabb softwares, I've installed and uninstalled all of them several times, I turned the stepper-screw to the right, to the left, I changed the steppers and almost prayed to all gods in the world, but I couldn't get anything with the extrusion. I have to say that the motor receives power because sometimes it try to move. Thanks to everybody for suggestions. PD: please write suggestions in this post. This will continue...

Finally I got nothing using Cura to solve the extruder problem. I went back to ReplicatorG. So I switched extruder in X switch and it run, I switched it in Y switch and the extruder run. But when I switched X motor first and Y motor later in the extruder switch, none of them run... My great conclusion: the problem is in the stepper control, but what? Software? Hardware? (Sorry for my english, but I speak only a little)

Now I'm trying with Cura RC3. When I want to print those 100mm, the motor doesn't move at all. I'm turning the stepper screw but it keeps without moving. Any suggestion? Thanks...

I sent log file (set in all) to ultimaker people yesterday. I am waiting their answer but as they are a bit slow sometime I am looking for a solution "by myself", thanks.

yes, if I connect extruder motor to other plug, it runs.I think it's a software problem... but which one? Thanks for your answer. PD: now I'm trying with Cura software... (I'll back in 1/2 hour)

This is what appears in Gcode Header: M104 S%maxtemp1 M92 E14 G21 G91 G1 X0.00 Y0.00 Z5.00 F500 G90 M109 S%maxtemp1 G28 G92 X0.00 Y0.00 Z0.00 E0.00 G1 E0.00 G1 X0.00 Y0.00 Z5.00 F600.00 M106 S255 G1 X205.00 Y200.00 Z5.00 F5000.00 G1 X205.00 Y200.00 Z0.35 F5000.00 G1 X205.00 Y100.00 Z0.35 F2500.00 E200.00 G1 X204.00 Y100.00 Z0.35 F2500.00 E202.00 G1 X204.00 Y200.00 Z0.35 F2500 E402.00 G1 X203.00 Y200.00 Z0.35 F2500 E404.00 G1 X203.00 Y100.00 Z0.35 F2500 E604.00 G1 X202.00 Y100.00 Z0.35 F2500 E606.00 G1 X202.00 Y200.00 Z0.35 F2500 E806.00 G1 X201.00 Y200.00 Z0.35 F2500 E808.00 G1 X201.00 Y100.00 Z0.35 F2500 E1008 G1 X202.00 Y100.00 Z0.35 F50000 E708.00 G1 X0.00 Y200.00 Z0.00 F15000 G92 E-300.00

Hello. No I can't extrude from control panel. And in netfabb, where have I to put that code? in Gcode Header? Gcode Footer? Thank you very much JuanCR Edit: in Gcode Header there's that code yet. Sorry

Good morning to everybody. I bought my Ultimaker some weeks ago, but I still couldn't print anything but air because my extruder motor doesn't work. Only one time it run a little. I have windows 7-64bits, and I tried almost everything: 0026, 0034, 0035... netfabb... and I cannot extrude anything... Today I borrowed a computer to try printing again (to avoid the problem was my computer), with W7-64 too, but I didn't get anything... Any idea? Thanks. JuanCR PD: people from Ultimaker sent me a new electronics because we thought the ploblem were there, but with the new one nothing changed.