Daniel3D

Hi, You usually get this message if you have sliced the file for the wrong printer type, e.g. if you have sliced the model for an Ultimaker Original but are trying to print on a UM2.

I would definitely try printing cooler, here's a nice visual:

Hi, Have you contacted your local Ultimaker sales partner directly? I'm sure they will stock these... Here are the specs for the UM2 X,Y Motor's: https://github.com/Ultimaker/Ultimaker2/tree/master/1182_X%2CY_Motor_(x2)