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Ultimaker Community of 3D Printing Experts


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  1. We actually had the same issue. However, we did not do the factory reset before, but also kept receiving the error message after having first done manual leveling and then active leveling. We repeated the manual leveling 10 times or more without success (also with the bed in the lowest position, freshly cleaned, etc.) until by accident we stumbled upon the solution, or at least something that worked for us: In manual leveling, there are several steps, some which require you to adjust the plate height with the jog wheel and some that require you to adjust the thumb screws. Normally, when prom
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