lucagirla

Hi Everyone, I am facing issue with my UMS5+material station. Feeding and printing seems to be working smoothly. But, when the print is finished and the filament needs to be retracted I run into ''Material error'' stating that filament is stuck, a wizard needs to be proceeded. After finalizing the wizard, filament is forwarded etc... everything works fine again. I have checked the process of unloading. Seems like the material station is unloading the material but in the same moment the feeder is staying still resulting in the filament not moving... this happens only on feeder 1 Maybe feeder 1 needs to be replaced? or communication problems are there? how would anyone approach this issue?

Hi there, this seems to work, right now not having this issue anymore!

HI IRobertI thanks for the reply, I have already tried this solution, it seems to be working on the first print! However, if i send a second print i have to perform again the calibration... I was thinking that maybe the decoupler need some cleaning but Ultimaker advice to not open the material station...

Hi everyone, Recently i am having issue between the feeding of filament between material station and printer S5... Is shot words: The filament is fed by the material station, the feeder starts to work much earlier the filament is reaching it, therefore the loading process stops earlier. The further the filament goes is 10cm above the feeder. Seems like there is an issue in communication between the 2 parts. This started to happen when i updated the firmaware of the printer (14/07/2023) Anyone have any advice?