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Boekie

Heater error

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Hi,

I did some prints on my new UM3. Great machine!!

But yesterday I became an error message:

Heater error on the PrinterCore in print head slot 2. Go to Ultimaker.com/ER15

Here I got the advice to clean the pogo's. But how can I remove the printhead with the material installed? "Unload material" gives the same error.

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