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Cura 3.1 crashes on launch - no message - crash in ucrtbase.dll


hippieninja

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Posted · Cura 3.1 crashes on launch - no message - crash in ucrtbase.dll

Aloha Everyone!

 

i had posted a while back that the most current version of Cura that i can get running is 14.07, i had been trying to get 3.1 to run and was not getting any errors or anything, until recently.... Now i am at least getting a crash event in event viewer....seems to be faulting in the ucrtbase.dll, which, from what i gather is a visual studio DLL - was wondering if y'all might be able to help me diagnose it.

Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x59ad373a
Faulting module name: ucrtbase.dll, version: 10.0.16299.125, time stamp: 0x70f70cc4
Exception code: 0xc0000409
Fault offset: 0x000000000006b70e
Faulting process id: 0x22a4
Faulting application start time: 0x01d378242655385f
Faulting application path: C:\Program Files\Ultimaker Cura 3.1\Cura.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 8c6521a4-e6f3-451d-9844-ff8cd1ec257d
Faulting package full name: 
Faulting package-relative application ID: 



 

Fault bucket 1634937348463579863, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Cura.exe
P2: 0.0.0.0
P3: 59ad373a
P4: ucrtbase.dll
P5: 10.0.16299.125
P6: 70f70cc4
P7: 000000000006b70e
P8: c0000409
P9: 0000000000000007
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAC4.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBE22.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBE1E.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBE4E.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cura.exe_823cf91f578d5c6fbcb4dac15d1d77cb1865acb0_13a0cbf2_5b6ac4a6

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8c6521a4-e6f3-451d-9844-ff8cd1ec257d
Report Status: 268435456
Hashed bucket: a05ae7ea0814156506b076db2d30d2d7

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