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UM2 not connecting to PC Windows 7


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Posted · UM2 not connecting to PC Windows 7

Hello, I'm trying to connect my UM2 to update the firmware through Cura but my PC isn't recognizing it and is saying that it doesn't have the drivers and can't find the drivers for the UM2.  I've tried another USB cable but that doesn't work.  I can't seem to find drivers from the Ultimaker website nor are the Ultimaker FAQs of any help for my problem.  Any suggestions would be appreciated.  Thank you

um2.jpg

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