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MarkHerskind

Cura 3.3.1 not starting...

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Posted · Cura 3.3.1 not starting...

Hi!
I've installed Cura 3.3.1 on a slightly old ACER Aspirae 5625G laptop..

 

When I launch Cura, I can see the cura.exe in the taskmanager for about 10secs, then it just disappear... I don't get the splash screen or anything...

I've tested with a couple of older versions of Cura as well with the same result...

In the stderr.log, I see a python segmentation error...

 

 

Fatal Python error: Segmentation fault

Current thread 0x00000ca8 (most recent call first):
  File "X:\3.3\build\inst\lib\python3.5\site-packages\UM\View\GL\OpenGLContext.py", line 29 in setContext
  File "X:\3.3\build\inst\lib\python3.5\site-packages\UM\View\GL\OpenGLContext.py", line 104 in detectBestOpenGLVersion
  File "X:\3.3\build\inst\lib\python3.5\site-packages\UM\Qt\QtApplication.py", line 79 in __init__
  File "X:\3.3\build\inst\lib\python3.5\site-packages\cura\CuraApplication.py", line 242 in __init__
  File "X:\3.3\build\inst\lib\python3.5\site-packages\UM\Application.py", line 340 in getInstance
  File "X:\3.3\build\inst\bin\cura_app.py", line 140 in <module>
  File "Console.py", line 24 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 958 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 969 in _find_and_load
  File "__startup__.py", line 12 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 958 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 969 in _find_and_load

I've tried updating the video-drivers (it has two video-cards, I'm not really sure why, but I'm guessing on for the laptop-screen, one for the external screen connection)...

I've updated the chipset drivers

I've tried updating python

I've reinstalled Cura a couple of times, completely removing everything (including appdata)

The machine is as mentioned an Acer Aspire 5625G:
Amd Athlon II X2 P320 (2.1GHz)
ATI mobility Radeon HD 5470
4GB Memory


Any ideas?

2018-05-23 10_29_25-Webmail (2161).png

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