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"Printer is creating a WiFi hotspot. This will take a minute." never completes.

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I have a brand-new Ultimaker 3 with firmware version which I'm trying to connect to WiFi. The printer doesn't proceed past "Printer is creating a WiFi hotspot. This will take a minute.". What I've tried:


  • power-cycle printer
  • factory-reset printer
  • attempt update firmware over wired LAN: I get "Your Ultimaker 3 is running the latest stable firmware", and no update takes place
  • update over USB (with LAN disconnected). This seemed to complete successfully, but and I still have


What else can I try to get WiFi working? It's inconvenient to run a LAN cable to the printer.


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