Nozzle immediately losing heat

[Dazed_and_Confused 0]

Hey all,

I'm sure this question has been asked a million times but i searched and couldn't find an answer. I'm a complete newbie to the ultimaker 2+ and cura software and I'm a little lost.

 

I preheat the extruder and build plate but when I click on print and my model starts to print the nozzle immediately starts to lose heat, resulting in the filament only extruding for about 20 seconds. Any ideas on what I'm doing wrong?! Thanks heaps.

[tinkergnome 927]

If you start the print from sd-card the stored material settings on the printer are used by default. Any former temperature settings doesn't matter.

I would double check the settings in the printer's "material" menu.

 

[Dazed_and_Confused 0]

Thanks tinkergnome! I have been printing from sd card as you mentioned and it has been working fine but it kind of removes the ability to track the print’s progress. It’s also a bit more time consuming.

 

I’ve checked the temperature settings and they seem ok. Kind of annoying for this to be happening on a brand new machine but hopefully it’s only a teething issue.

[tinkergnome 927]

4 hours ago, Dazed_and_Confused said:

Kind of annoying for this to be happening on a brand new machine

 

Well, if it's brand new:

Did you finished all steps of the "first run wizard" as scheduled?

 

I don't know what the scope of delivery includes nowadays...
Are there sample files on the provided sd-card?

Do those files work?