Printers disconnect all the time

[ChrisCZ 0]

This has been a long standing problem with the S5's we have, they are all on ethernet. Frequently they disconnect and I have to manually enter an IP address to re-connect them, then I'm left with a long list of the same printer in the profile and CURA doesn't tell me which is the actual one that connects and works, so I have to spend ages figuring out which ones to delete.

 

This has been happening for years, will it ever get fixed? 

[Dustin 73]

Sorry your having issues.

This is usually related to something going on on your network or local computer..
This very much is not a normal thing.

Unfortunately, UltiMaker does not provide direct support via the community.

Please contact UltiMaker Support directly.
Here: https://support.makerbot.com/s/contactsupport

I would recommend including a machine log file from one of the S5 in question that disappears. 
As well as your UlitMaker Cura Log file.
Probably include a screenshot of UltiMaker Cura as well showing the duplicate machines.

Guides
Machine Log file: https://support.makerbot.com/s/article/1667337561393
UltiMaker Cura Log file:  https://support.makerbot.com/s/article/1667337559413