Jump to content
Cura Connect | Survey Read more... ×
Ultimaker Community of 3D Printing Experts
Sign in to follow this  

Cura exits after splash screen

Recommended Posts

Issue- Cura 15.01 does not start. Quits after the splash screen.

I have gone through the forums for a solution on this and a number of methods were suggested. I have tried all of them with no luck.

1. Update graphics card drivers

2. Install directx for the OPENGL libraries.

3. Remove glu32.dll from system32.

4. Copy glut32.dll to the DLLs folder in C:\ProgramFiles(x86)\Cura_15.01\python\DLLs

5. Uninstall Microsoft visual c++ 2008 redistributable - x86 - 9.0.30729.6161


Traceback (most recent call last):

File "C:\Program Files (x86)\Cura_15.01\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in <lambda>

lambda event: event.callable(*event.args, **event.kw) )

File "Cura\gui\splashScreen.py", line 15, in DoCallback


File "Cura\gui\app.py", line 103, in afterSplashCallback

from Cura.gui import mainWindow

File "Cura\gui\mainWindow.py", line 17, in <module>

from Cura.gui import sceneView

File "Cura\gui\sceneView.py", line 28, in <module>

from Cura.gui.util import previewTools

File "Cura\gui\util\previewTools.py", line 12, in <module>

from Cura.gui.util import openglHelpers

File "Cura\gui\util\openglHelpers.py", line 17, in <module>

glutInit() #Hack; required before glut can be called. Not required for all OS.

File "C:\Program Files (x86)\Cura_15.01\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit

_base_glutInit( ctypes.byref(count), holder )

TypeError: 'NoneType' object is not callable


This is the error thrown repeatedly. Any help is appreciated.



Share this post

Link to post
Share on other sites

The glut32.dll file you copied is most likely the wrong one, causing these issues.

Cura comes with a version in python/lib/OpenGL/glut32.dll

You need to make sure that one is loaded instead of system one. (there should be no glut32.dll in windows/system32)


Share this post

Link to post
Share on other sites

I had copied the glut32.dll from the location you mentioned itself. It did not do the trick.

Since you had mentioned glut32.dll from other applications could be causing this issue, I went ahead and tried searching for other glut32.dll on the machine. Only C:\Program Files (x86)\NVIDIA Corporation has 2 and I am guessing these are required by the NVIDIA card.

While I wait for your reply, I do have a spare machine to pursue the alternative suggested of uninstalling Microsoft redistributables, since this seemed to have worked for one of the posters. I will try that out.


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Our picks

    • Architect Design Contest | People
      The goal of this contest is to design a set of people figurines that could be used in such a project to make an area, office or mall seem populated. 
      Think of different types of people in different environments, like walking people, people standing still, working people, and both men and women.
      • 7 replies
    • Taking Advantage of DfAM
      This is a statement that’s often made about AM/3DP. I'll focus on the way DfAM can take advantage of some of the unique capabilities that AM and 3DP have to offer. I personally think that the use of AM/3DP for light-weighting is one of it’s most exciting possibilities and one that could play a key part in the sustainability of design and manufacturing in the future.
        • Like
      • 3 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!