CCA1

Yes, I realize that. But thanks. I was referring to the hole immediately next to the nozzle that makes it appear as though there is room for another nozzle Maybe I will get lucky enough to get someone elses dual extrusion set-up to work for me. Will have to keep my eyes open. I just heard back from my supplier and they will not take my 2+Extended in on trade. : ( Agreed. Half a year would not be business savvy. But a couple weeks maybe a month doesn't seem to far fetched? I'm not referring to me now of course, but the few who posted on here about buying weeks before this came out. I just feel even worse about their predicament. I'll just have to keep my eyes open for the best "add-on" dual extrusion option for my machine. Unless, of course, anyone wants to buy a lightly used 2+ extended with only 650 hours of printing time? ; )

"We even went trough the extra effort of closing the 2nd hole in the print head to make it extra clear." But you left the hole in the nozzle mounting surface which is what you see when looking into the machine, or images of it. You would have to get down and look UNDER it to see you blocked off the hole for the nozzle where it goes in. And that is just a shield. "On a product page, you usually tell the customers what a machine CAN do, not what it cannot do sometime in the future." Agreed. Emphatically. I was simply responding to the statements about Ultimaker stating clearly that it was not further looking into dual extrusion for the UM2+. No one would have ever known by looking through the website. So, not sure where, other than buried in the forum it would have been. "Firstly, it actually was/is on the website (or at least on the company blog): Sorry but "company blog" is not the company website. "Secondly, there were no statement on the website that said anything about it getting dual extrusion, it was "only somewhere here in the forum", right?" Sure. But more like "everywhere" here on the forum pro dual. Nowhere here on the forum anti-dual. (at least very minimal and hard to find.) "Well, it is the same with every manufacturer that releases a new product" No, not every manufacturer. I design products for a living and many of them share when their new product is coming out. If it doesn't make the deadline, they explain just why and release the new date. It's really quite simple. Car buyers know the new car release will be once a year every year. But at least they know when and can make a decision to buy the old model or wait exactly how long to buy the new. Not a good comparison. Apple became the lead in "hiding your product till the last minute" Now many think it's a good idea. And, maybe, for some, it is. But as we can see now, probably not for Ultimaker. "You could just contact the seller to see if you can still switch your order." Have done that. As soon as I saw the release email of the Ultimaker 3. No response as of yet.

Thank you everyone for your feedback. (Korneel, Meduza, Daid) Discussion is good. Be as harsh as you want. I'm pretty thick skinned. When I was looking for a 3D printer in March of 2016, all I know is I read dual extruder this and dual extruder that and never a thing saying specifically "the new 2+ or 2+ extended will NOT EVER have the dual extruder. At least not until after I purchased the machine on April 6th. Sucks to be me right? I didn't read the correct forum paragraph right? (because you realize that statement was not on the website? Only somewhere here in the forum.) Didn't ask the right questions right? Then, come to find out Ultimaker didn't ALLOW there distributors to let anyone who was buying one of there printers know that this was just around the corner, and let them buy the 2+ without saying a word?!?! That almost sounds illegal at best. Those poor people. "it has a very different target audience" No, it does not. It has the exact same audience. Anyone who has purchased the more expensive Ultimaker 2+ or Extended over the hundreds of different cheaper 3D printers out there, wants what this one has. (even more) Plain and simple. "this machine is not meant to be tinkered with all the time. this machine is a workhorse. you buy it because you need a lot of very reliable prints done." Anybody who wants to tinker buys the UMO. Anybody who just wants reliable prints done consistently buys the UM2+ or the UM3. "if you run them 24/7 and need a very reliable consistent printing experience, you need an UM3. they are simply very different machines." And yet, prior to the UM3, this statement was true about the UMO vs the UM2+ "anyway, that's my rant.. you gotta put things into perspective. the UM3 is not a successor to the Um2+. it's a new device for a new market." Hey, Its a good rant. ; ) And I feel I did put things in perspective. But that's just my opinion. Yes, the UM3 is a completely new device. But it is for the exact same market Ultimaker based their UM2+ and extended 2+ on.

I know for a fact that there has never been such plans from Ultimaker and i have never seen anything like the things you are talking about at the forum. If you look at the back of your UM2+ you will realise that the mounting hole for the 2nd extruder that were on the UM2 is removed at the UM2+, also the 2nd hole in the top plastic part was removed on the UM2+, so it is pretty easy to see the evidence that the plans they had for Dual extrusion on the UM2 was abandoned before the UM2+ went into production. Also, a LONG time ago? The UM2+ was released in January 2016... if it was any longer ago than that, it was not about the + model. (and if we are talking about the time before January 2015 and the announcement i linked in my post, then yes there were a lot of discussion about a dual extrusion upgrade for the original UM2, but never for the + model wich were released much later) Well I'm glad YOU knew FOR A FACT that there was no plans for it. The rest of us didn't have that insight. And while I'm sure you knew EXACTLY what to look for on the back of your Ultimaker to be SURE they had abandoned the dual extruder idea, the rest of us didn't know. As you are a much longer user of the Ultimaker and this forum than I, the term LONG time ago seems unlikely. I agree. It was not that long ago for you. But it WAS when I was looking about the Ultimaker 2 Extended plus and not the Ultimaker Original.

I call bullshit... there has never been any mention of a official Dual Extrusion Upgrade for the UM2+, the announcement that there would be no upgrade was published a whole year before the UM2+ was even announced, more exactly here: https://ultimaker.com/en/community/10344-company-update Well, you can cuss and swear all you want (kinda childish on a public forum) but you can NOT deny they were all caught up in the dual extruder for the 2+. Sure I could try to search the forums for exactly what I read a LONG time ago but why waste my time? Doesn't look like they are going to do anything about it anyway. (sigh) Sure the 2+ prints GREAT. As long as everything you want to print needs zero supports. Unfortunately, as a product designer for going on 11 years now, there are extremely few designs that do not require supports. Yes, I should have held out and saved up more for an industrial printer, but there was so much hype about this being compared to those, and who needs those when you got this and so forth.

Absolutely! "First, lets tease them all with actually PRINTING that we are going to have a dual extruder for the Ultimaker 2+ and get them to buy one. (go ahead, check the forum. It was in there) Then, most of the way through, lets just tell them we are scrapping the idea for good. Then, Lets make a whole new printer WITH the dual extruder and charge so much more for it, it will be unexplainable." So, since I cant print any of my customers complex prints (and lets face it, how often do we get "simple" designs to print?) because the support structure removal is just so labor intensive and leaves such a horrible finish, the customer is better off going with Protolabs or ANY other 3D printing prototype house, do I just get to trade my Ultimaker 2+ Extended in for FULL PRICE against a new one with the previously promised dual extruder???

OK thanks. I will try that.

I can see when I go into the community "forum" it has an option for "Sort" and you can choose "latest". GREAT! that's what I want. But then when I enter a search query in the "search Ultimaker Community" area, it will bring up hundreds and even thousands of results with no way to list them by "latest" As a matter of fact, they aren't in a ANY order that I can see whatsoever. (last reply was 4 years then 1 year then back to 4 years then 2 years, etc.) Anyone know what I am missing here? I'm sure there is something but I just can't find it. Thank you. Jason