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leliep

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Posts posted by leliep

  1. so how did it go? Did it go away and never come back?

    Up to now it hasn't reappeared, but previously it already took some time to repeat. So right now I'm printing like mad, hoping that it will have gone.

    (But - as I know from other projects - those things do not just disappear, they only hide. Until you can find the real reason, which I did not. Yet.)

    ...still counting... no problem till now.

  2. so how did it go? Did it go away and never come back?

     

    Up to now it hasn't reappeared, but previously it already took some time to repeat. So right now I'm printing like mad, hoping that it will have gone.

    (But - as I know from other projects - those things do not just disappear, they only hide. Until you can find the real reason, which I did not. Yet.)

  3. Further testing leads to the conclusion that the (original Apple A1433 EMC2590) Thunderbold Gigabit Ethernet Adapter is crashing Cura 2.7 on my MacBook pro with MacOS 10.12.6 (no problems with Cura 2.6): when I connect to the network via my Thunderbold Gigabit Ethernet adapter, Cura crashes after several (about 6) seconds, producing a formidable stack dump.

    This behavior ist reproducible on intent.

    Using the network via WiFi or via an USB-Ethernet Adapter is working w/o any problem.

  4. Could it have something to do with the Cura printer access?

    I was able to start Cura 2.7 from another fresh account on my MacOS based MacBook and prepare a print without any problem, not yet connected a printer.

    As soon as I then tried to connect Cura to my UM3 (via ethernet, local network with 192.168.10.x) address, Cura crashed immediately. Was able to reproduce this several times.

    I have a cura stderr.log from this event, can send it to whom it concerns... (too long to post here)

  5. leliep, did reseating the cable go okay? The other thing to check is to make sure you're running the most up to date firmware, which can make a difference with the i2c errors.

    Yes, I disconnected and reseated the cable, but it looked absolutely ok, will try now whether the problem is still there...

    For further reference I took some pictures to show the proper place to push to disconnect the plug ;-)

    IMG_3448.thumb.jpg.352ba68f9d8480f99dc65309e0849540.jpg

    IMG_3449.thumb.jpg.b8f7eccb6b03b8b84f29c18c71b4efcf.jpg

    IMG_3450.thumb.jpg.e4b98e213e9e1d758a06f3591d0d19ed.jpg

    IMG_3447.thumb.jpg.f560912955c53a4d972dc9230dec2cd3.jpg

  6. Today I was able to start Cura 2.7 once and send a job to my UM3. When the print was finished, Cura had crashed.

    When I try to start it again, it always crashes now.

    When I open the Cura package and start MacOS/cura, I get the following message in the terminal window:

     

    Last login: Fri Sep  1 00:01:19 on ttys006
    PL-MBPro:~ peterlelie$ /Applications/Cura\ 2.app/Contents/MacOS/cura ; exit;
    qt.network.ssl: Error receiving trust for a CA certificate
    Segmentation fault: 11
    logout
    Saving session...
    ...copying shared history...
    ...saving history...truncating history files...
    ...completed.
    Deleting expired sessions...none found.
    

    [Prozess beendet]

    Could you also share your cura.log file?

    The only one that I have is one from the night before, please see:

    http://elb-v2-prod-615036279.eu-west-1.elb.amazonaws.com/en/community/50967-announcing-cura-27?page=1&sort=#reply-188213

    Right now Cura can be started without a problem, so the problem ist sometimes there and sometimes not. Strange.

    Seems the problem has nothing to do with the CA trust, because right now it works despite the CA error msg on the console:

    Last login: Fri Sep  1 11:56:36 on ttys008
    PL-MBPro-1257:~ peterlelie$ /Applications/Cura\ 2.app/Contents/MacOS/cura ; exit;
    qt.network.ssl: Error receiving trust for a CA certificate
    QObject::connect: Parentheses expected, signal MainWindow::
    QObject::connect: Parentheses expected, signal MainWindow::
    QObject::connect: Parentheses expected, signal MainWindow::
    QObject::connect: Parentheses expected, signal MainWindow::
    qml: TableViewSelection: index out of range
    qml: TableViewSelection: index out of range
    

  7. Today I was able to start Cura 2.7 once and send a job to my UM3. When the print was finished, Cura had crashed.

    When I try to start it again, it always crashes now.

    When I open the Cura package and start MacOS/cura, I get the following message in the terminal window:

     

    Last login: Fri Sep  1 00:01:19 on ttys006
    PL-MBPro:~ peterlelie$ /Applications/Cura\ 2.app/Contents/MacOS/cura ; exit;
    qt.network.ssl: Error receiving trust for a CA certificate
    Segmentation fault: 11
    logout
    Saving session...
    ...copying shared history...
    ...saving history...truncating history files...
    ...completed.
    Deleting expired sessions...none found.
    

    [Prozess beendet]

  8. Thanks for making it available, but on my MacBook with MacOS Sierra 10.12.6 it always crashes during startup. This behavior was already with the beta version and it persists after reboot. Right now I am working with Cura 2.6.x, but would like to change to 2.7

    Thanks again, -pl

    2017-08-30 23:46:45,580 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin ConsoleLogger
    2017-08-30 23:46:45,588 - INFO - CuraEngineBackend.CuraEngineBackend.__init__ [64]: Found CuraEngine at: /Applications/Cura 2.app/Contents/MacOS/CuraEngine
    2017-08-30 23:46:45,590 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin CuraEngineBackend
    2017-08-30 23:46:45,593 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin CuraProfileReader
    2017-08-30 23:46:45,597 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin CuraProfileWriter
    2017-08-30 23:46:45,600 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin OBJReader
    2017-08-30 23:46:45,604 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin OBJWriter
    2017-08-30 23:46:45,611 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin STLReader
    2017-08-30 23:46:45,614 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin STLWriter
    2017-08-30 23:46:45,618 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin FileLogger
    2017-08-30 23:46:45,622 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin GCodeProfileReader
    2017-08-30 23:46:45,627 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin GCodeReader
    2017-08-30 23:46:45,631 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin GCodeWriter
    2017-08-30 23:46:45,635 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin ImageReader
    2017-08-30 23:46:45,642 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin LayerView
    2017-08-30 23:46:45,646 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin LegacyProfileReader
    2017-08-30 23:46:45,652 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin LocalFileOutputDevice
    2017-08-30 23:46:45,657 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin MachineSettingsAction
    2017-08-30 23:46:45,693 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin OctoPrintPlugin
    2017-08-30 23:46:45,699 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin PerObjectSettingsTool
    2017-08-30 23:46:45,704 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin PluginBrowser
    2017-08-30 23:46:45,710 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin PostProcessingPlugin
    2017-08-30 23:46:45,727 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin RemovableDriveOutputDevice
    2017-08-30 23:46:45,763 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin SliceInfoPlugin
    2017-08-30 23:46:45,769 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin SolidView
    2017-08-30 23:46:45,774 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin CameraTool
    2017-08-30 23:46:45,781 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin MirrorTool
    2017-08-30 23:46:45,788 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin RotateTool
    2017-08-30 23:46:45,795 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin ScaleTool
    2017-08-30 23:46:45,802 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin SelectionTool
    2017-08-30 23:46:45,810 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin TranslateTool
    2017-08-30 23:46:45,818 - INFO - UM.PluginRegistry.loadPlugin [231]: Loaded plugin UltimakerMachineActions
    Fatal Python error: Segmentation fault
    Thread 0x0000700005411000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1853 in send
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1164 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700004f0e000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 297 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1569 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1017 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700004a0b000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 984 in handle_read
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 951 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700004508000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/subprocess.py", line 1059 in communicate
     File "/Applications/Cura 2.app/Contents/MacOS/plugins/plugins/RemovableDriveOutputDevice/OSXRemovableDrivePlugin.py", line 19 in checkRemovableDrives
     File "/Applications/Cura 2.app/Contents/MacOS/plugins/plugins/RemovableDriveOutputDevice/RemovableDrivePlugin.py", line 56 in _updateThread
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 862 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700004005000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 297 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1569 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1153 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700003b02000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 297 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1569 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1017 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x00007000035ff000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 984 in handle_read
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 951 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700003079000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 297 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1569 in wait
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 1017 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Thread 0x0000700002b76000 (most recent call first):
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/zeroconf.py", line 946 in run
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/threading.py", line 882 in _bootstrap
    Current thread 0x00007fffe458e3c0 (most recent call first):
     File "/Applications/Cura 2.app/Contents/MacOS/plugins/plugins/UM3NetworkPrinting/NetworkPrinterOutputDevicePlugin.py", line 110 in checkManualPrinter
     File "/Applications/Cura 2.app/Contents/MacOS/plugins/plugins/UM3NetworkPrinting/NetworkPrinterOutputDevicePlugin.py", line 93 in addManualPrinter
     File "/Applications/Cura 2.app/Contents/MacOS/plugins/plugins/UM3NetworkPrinting/NetworkPrinterOutputDevicePlugin.py", line 74 in startDiscovery
     File "/Applications/Cura 2.app/Contents/MacOS/plugins/plugins/UM3NetworkPrinting/NetworkPrinterOutputDevicePlugin.py", line 56 in start
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/UM/OutputDevice/OutputDeviceManager.py", line 183 in addOutputDevicePlugin
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py", line 243 in _addPluginObject
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py", line 227 in loadPlugin
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py", line 257 in loadPlugins
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/cura/CuraApplication.py", line 512 in _loadPlugins
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py", line 110 in __init__
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/cura/CuraApplication.py", line 205 in __init__
     File "/Users/ultimaker/build/2.7/build/inst/lib/python3.5/site-packages/UM/Application.py", line 316 in getInstance
     File "/Users/ultimaker/build/2.7/build/inst/bin/cura_app.py", line 72 in 
     File "", line 634 in _load_backward_compatible
     File "", line 664 in _load_unlocked
     File "", line 958 in _find_and_load_unlocked
     File "", line 969 in _find_and_load
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/cx_Freeze/initscripts/Console.py", line 21 in 
     File "", line 634 in _load_backward_compatible
     File "", line 664 in _load_unlocked
     File "", line 958 in _find_and_load_unlocked
     File "", line 969 in _find_and_load
     File "/Users/ultimaker/build/env/2.7/inst/lib/python3.5/site-packages/cx_Freeze/initscripts/__startup__.py", line 12 in 
     File "", line 634 in _load_backward_compatible
     File "", line 664 in _load_unlocked
     File "", line 958 in _find_and_load_unlocked
     File "", line 969 in _find_and_load
    

  9. that should be standard operating procedure.. not sending the printer back without any troubleshooting..

    Important note at the beginning

    “Do not disassemble the printer unless you have been instructed to do so.”

    not disagreeing with that, but if the first thing out of a resellers mouth is "just send it back" then that;s not ok with this error...

    then  again, perhaps I just like to live on the wild side :)

    Nono. I agree with you personally. I would have disassemble the heck out of it because that how I am. But warranty and stuff for um3 is different. So I prefer to be safe than sorry when the printer isn’t mine :D

    Also we know there’s no magic unicorns inside and except the damage by ESD, the rest it’s pretty much like any printer. But also, well, is a 3K machine after all.

    agreed,

    but he bought at Conrad who is NOT an official reseller. and if the first thing out of their mouths is "just send it back" I'd worry about what I would get returned to me. I'd contact either an official reseller, or play with it myself before I would send it back.

    Well, the printer kit contained a screwdriver which fits the screws we're talking about. I take that as a sign from above... ;-)

    Btw, if I had known the support issue with Conrad previously, then I would have chosen another reseller. I really hesitate to ship the printer to them, because I fear that it might not get better by being sent across the country.

    Thank you for the reference to the fabric8-document, it looks helpful and after opening the cable cover to get a peek into it, I'm pretty confident that checking the cable will do no harm. This is not the first box that I'm opening in my life.

    • Like 1
  10. It did it again

    After the first problem occurred I was able to print several parts with both extruders without of any problem, but today the above error occured again.

    After completing the last night's print job with (only) extruder 2, my UM2 this morning sat there again with the same error message like 6 days ago.

    There is a communication error with the print head.
    Go to ultimaker.com/ER18
    -devMode-
    internal message follows:
    Error I2C_HEAD_COMM_ERROR

    I suppose in the cooldown phase after completion of printing the UM3 tried to communicate with the temperature sensor in extruder 1 (unused in the preceding job) without success, which led to the error.

    Sending the request

    http:///api/v1/system

    gave this result:

    {"country": "DE", "firmware": "3.7.7.20170627", "guid": "01d2b23d-6a83-41a0-a3e8-dcf0fde26d85", "hardware": {"revision": 0, "typeid": 9066}, "hostname": "ultimakersystem-ccbdd3001d93", "language": "", "log": ["Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,882 INFO     procedure       Message: 'ABORT' for procedure 'PrintProcedure(key='PRINT')'", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,883 INFO     procedure       Abort message received for procedure PrintProcedure(key='PRINT')", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,886 INFO     procedure       Pass abort to RUN_POST_PRINT", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,887 INFO     procedureStep   Aborting step: OtherProcedureStep(key='RUN_POST_PRINT')", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,888 INFO     procedure       Message: 'ABORT' for procedure 'PostPrintProcedure(key='POST_PRINT')'", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,889 INFO     procedure       Abort message ignored for procedure PostPrintProcedure(key='POST_PRINT')", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,893 INFO     printerStateProperty State change: printing -> error", "Aug 28 05:49:06 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:06,916 INFO     procedure       PostPrintProcedure(key='POST_PRINT') is going to be aborted", "Aug 28 05:49:07 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:07,977 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from HomeHeadStep(key='HOME_HEAD') --> QueueRawGCodeWaitStep(key='RESET_OFFSET_0')", "Aug 28 05:49:07 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:07,979 INFO     printerService  Procedure next step: POST_PRINT: RESET_OFFSET_0", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,157 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from QueueRawGCodeWaitStep(key='RESET_OFFSET_0') --> ResetPropertyToDefaultStep(key='RESET_TUNE_OFFSET_TEMPERATURE_0')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,159 INFO     printerService  Procedure next step: POST_PRINT: RESET_TUNE_OFFSET_TEMPERATURE_0", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,162 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from ResetPropertyToDefaultStep(key='RESET_TUNE_OFFSET_TEMPERATURE_0') --> QueueRawGCodeWaitStep(key='RESET_OFFSET_1')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,165 INFO     printerService  Procedure next step: POST_PRINT: RESET_OFFSET_1", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,276 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from QueueRawGCodeWaitStep(key='RESET_OFFSET_1') --> ResetPropertyToDefaultStep(key='RESET_TUNE_OFFSET_TEMPERATURE_1')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,280 INFO     printerService  Procedure next step: POST_PRINT: RESET_TUNE_OFFSET_TEMPERATURE_1", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,285 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from ResetPropertyToDefaultStep(key='RESET_TUNE_OFFSET_TEMPERATURE_1') --> WaitForQueueToBeEmptyStep(key='WAITING')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,287 INFO     printerService  Procedure next step: POST_PRINT: WAITING", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,292 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from WaitForQueueToBeEmptyStep(key='WAITING') --> OtherProcedureStep(key='SWITCH_TO_HOTEND')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,294 INFO     printerService  Procedure next step: POST_PRINT: SWITCH_TO_HOTEND", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,297 INFO     switchActiveHotendProcedure Target hotend = 1", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,304 INFO     printerService  Procedure start: SWITCH_ACTIVE_HOTEND: WAIT", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,313 INFO     printerService  Procedure next step: SWITCH_ACTIVE_HOTEND: WAIT", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,322 INFO     procedure       SwitchActiveHotendProcedure(key='SWITCH_ACTIVE_HOTEND') transitioning from WaitForQueueToBeEmptyStep(key='WAIT') --> SwitchActiveHotendStep(key='SWITCH_ACTIVE_HOTEND')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,328 INFO     printerService  Procedure next step: SWITCH_ACTIVE_HOTEND: SWITCH_ACTIVE_HOTEND", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,335 INFO     procedure       SwitchActiveHotendProcedure(key='SWITCH_ACTIVE_HOTEND') transitioning from SwitchActiveHotendStep(key='SWITCH_ACTIVE_HOTEND') --> None", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,339 INFO     printerService  Procedure finished: SWITCH_ACTIVE_HOTEND", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,344 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from OtherProcedureStep(key='SWITCH_TO_HOTEND') --> HomeHeadStep(key='HOME_HEAD')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,347 INFO     printerService  Procedure next step: POST_PRINT: HOME_HEAD", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,725 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from HomeHeadStep(key='HOME_HEAD') --> WaitForQueueToBeEmptyStep(key='WAITING')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,727 INFO     printerService  Procedure next step: POST_PRINT: WAITING", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,732 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from WaitForQueueToBeEmptyStep(key='WAITING') --> PowerDownSteppersStep(key='POWER_DOWN_STEPPERS')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,734 INFO     printerService  Procedure next step: POST_PRINT: POWER_DOWN_STEPPERS", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,879 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from PowerDownSteppersStep(key='POWER_DOWN_STEPPERS') --> WaitForQueueToBeEmptyStep(key='WAITING')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,881 INFO     printerService  Procedure next step: POST_PRINT: WAITING", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,885 INFO     procedure       PostPrintProcedure(key='POST_PRINT') transitioning from WaitForQueueToBeEmptyStep(key='WAITING') --> None", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,890 INFO     printerService  Procedure finished: POST_PRINT", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,892 INFO     procedureStep   Step to Aborted state: RUN_POST_PRINT", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,901 WARNING  procedure       PrintProcedure(key='PRINT') is aborted and overruling outcome OutcomeBase.Aborted from OtherProcedureStep(key='RUN_POST_PRINT')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,906 INFO     procedure       PrintProcedure(key='PRINT') transitioning from OtherProcedureStep(key='RUN_POST_PRINT') --> WaitMessageStep(key='WAIT_FOR_CLEANUP')", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,913 INFO     printJobStateProperty New print job state: post_print -> wait_cleanup", "Aug 28 05:49:08 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:08,921 INFO     printerService  Procedure next step: PRINT: WAIT_FOR_CLEANUP", "Aug 28 05:49:09 ultimakersystem-ccbdd3001d93 python3.4[369]: 2017-08-28 05:49:09,887 INFO     registryFile    Saving preferences to /var/lib/griffin/printer_hotend_1_preferences.json", "Aug 28 05:54:10 ultimakersystem-ccbdd3001d93 connmand[196]: ntp: time slew -0.007819 s", "Aug 28 06:01:39 ultimakersystem-ccbdd3001d93 python3.4[182]: 2017-08-28 06:01:39,596 INFO     systemUpdate    Comparing firmware 'stable' old version '3.7.7.20170627' with new version '3.7.7.20170627' with result: True", "Aug 28 06:11:14 ultimakersystem-ccbdd3001d93 connmand[196]: ntp: time slew -0.008152 s", "Aug 28 06:28:19 ultimakersystem-ccbdd3001d93 connmand[196]: ntp: time slew -0.008002 s", "Aug 28 06:40:19 ultimakersystem-ccbdd3001d93 mjpg-streamer[257]: MJPG-streamer [257]: serving client: 192.168.10.135", "Aug 28 06:42:21 ultimakersystem-ccbdd3001d93 mjpg-streamer[257]: MJPG-streamer [257]: serving client: 192.168.10.135", "Aug 28 06:45:23 ultimakersystem-ccbdd3001d93 connmand[196]: ntp: time slew -0.008102 s"], "memory": {"total": 1057030144, "used": 176541696}, "name": "ultimaker", "platform": "Linux-4.2.0-rc7-opinicus-00002-g1e30dbd-armv7l-with-debian-8.1", "type": "3D printer", "variant": "Ultimaker 3"}

    Issuing

    http:///api/v1/printer/diagnostics/temperature_flow/10

    results in this:

    [["Time", "temperature0", "target0", "heater0", "flow_sensor0", "flow_steps0", "temperature1", "target1", "heater1", "flow_sensor1", "flow_steps1", "bed_temperature", "bed_target", "bed_heater", "active_hotend_or_state"], [430249.375, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.0, 0.0, 0.0, 16.0], [430249.46875, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 23.799999237060547, 0.0, 0.0, 16.0], [430249.59375, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.299999237060547, 0.0, 0.0, 16.0], [430249.6875, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.0, 0.0, 0.0, 16.0], [430249.8125, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.100000381469727, 0.0, 0.0, 16.0], [430249.90625, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.0, 0.0, 0.0, 16.0], [430250.03125, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 23.700000762939453, 0.0, 0.0, 16.0], [430250.125, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.299999237060547, 0.0, 0.0, 16.0], [430250.25, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 23.799999237060547, 0.0, 0.0, 16.0], [430250.34375, 280.5, 0.0, 0.0, 0.0, 0.0, 280.5, 0.0, 0.0, 0.0, 0.0, 24.0, 0.0, 0.0, 16.0]]

    And finally the result from

    http:///api/v1/printer/heads/0

    is this:

    {"acceleration": 3000.0, "extruders": [{"active_material": {"GUID": "506c9f0d-e3aa-4bd4-b2d2-23e2425b1aa9", "guid": "506c9f0d-e3aa-4bd4-b2d2-23e2425b1aa9", "length_remaining": -1.0}, "feeder": {"acceleration": 3000.0, "jerk": 5.0, "max_speed": 45.0}, "hotend": {"id": "AA 0.4", "offset": {"state": "valid", "x": 0.0, "y": 0.0, "z": 0.0}, "serial": "d1fac2170000", "statistics": {"last_material_guid": "506c9f0d-e3aa-4bd4-b2d2-23e2425b1aa9", "material_extruded": 468080, "max_temperature_exposed": 280, "time_spent_hot": 2069820}, "temperature": {"current": 280.5, "target": 0.0}}}, {"active_material": {"GUID": "506c9f0d-e3aa-4bd4-b2d2-23e2425b1aa9", "guid": "506c9f0d-e3aa-4bd4-b2d2-23e2425b1aa9", "length_remaining": -1.0}, "feeder": {"acceleration": 3000.0, "jerk": 5.0, "max_speed": 45.0}, "hotend": {"id": "AA 0.4", "offset": {"state": "valid", "x": -0.07317073170731714, "y": 0.07317073170731714, "z": 1.4191436945413525}, "serial": "ae3fc2170000", "statistics": {"last_material_guid": "506c9f0d-e3aa-4bd4-b2d2-23e2425b1aa9", "material_extruded": 120620, "max_temperature_exposed": 280, "time_spent_hot": 806220}, "temperature": {"current": 280.5, "target": 0.0}}}], "fan": 0.0, "jerk": {"x": 20.0, "y": 20.0, "z": 0.4}, "max_speed": {"x": 300.0, "y": 300.0, "z": 40.0}, "position": {"x": 0.0, "y": 0.0, "z": 0.0}}
    

    Thanks for any hints or recommendations (Ultimaker, are you listening?).

  11. After several weeks without any major problem my UM3 last night stopped with an error, while printing with with a 0.8 nozzle and displayed the following error message:

    PrintCore in head slot 1 is taking too long to warm up.

    -devMode-

    internal message follows:

    Waiting for hotend temperature is taking too long

    After turning off the device and clearing up the mess I restarted the print process. After printing part of the first layer, it stopped with the following error message:

    There is a communication error with the print head.

    Go to ultimaker.com/ER18.

    -devMode-

    internal message follows:

    Error I2C_HEAD_COMM_ERROR

    • I replaced the print core with an aa0.4 type and after restarting the print I got the previous error again after a short time of printing.
    • I restarted the print on extruder 2 and it went without a problem.

    Maybe the cable to the print heads is defective? After 7 weeks of use?

    The information at ultimaker.com/ER18 is not helpful in this case.

    Anybody else seen this problem? What can I do next?

    Thanks, -pl

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