Jump to content
Ultimaker Community of 3D Printing Experts

tyler_brown95

Member
  • Content Count

    5
  • Joined

  • Last visited

Community Reputation

0 Neutral
  1. Hello, I had the same issue and the white wire was indeed disconnected (the one that is labeled "shield"). Do I need to replace the whole print head?
  2. I have just acquired my new Ultimaker 3. The printer is ready to go, but the Cura 3.6 software will not open after I have installed it. It shows the startup screen, but the cursor begins to spin out until the software crashes once it says it is loading the plugins. I do not even get the chance to access any menus; therefore, I don't think I can access ,my Dxdiag logs. I am having a VERY difficult time trying to get in touch with Ultimaker customer support... Can anyone provide some insight? Thank you
  3. I have just acquired my new Ultimaker 3. The printer is ready to go, but the Cura 3.6 software will not open after I have installed it. It shows the startup screen, but the cursor begins to spin out until the software crashes once it says it is loading the plugins. I do not even get the chance to access any menus; therefore, I don't think I can access ,my Dxdiag logs. I am having a VERY difficult time trying to get in touch with Ultimaker customer support... Can anyone provide some insight? Thank you
×
×
  • Create New...