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  1. I found a test piece on thingiverse (https://www.thingiverse.com/thing:2975429) with a step-by-step instruction guide. I'm going to document my journey here in case other people find it useful (or if it helps others help me diagnose. :D). Pictures below [1], but based on what I read in the guide ( https://3dnation504795197.wordpress.com/guide/ ) I'm going to try a few things for: - Over extrusion (I see visible horizontal lines everywhere, not as bad as in their photos, but it sounds on par) - Not sure if I can tune this for an Ultimaker; have to do some digging
  2. Thanks sj3fk3. So it looks like my machine gets hung if I leave the material station plugged in when an error happens. I currently work around it by unplugging the material station, then plugging that power cord into the ultimaker, letting it error there, unplugging then plugging in the material station again and it starts working. If it happens again I'll get logs to you folks. It's definitely not ideal. I'm thinking of getting a power strip inbetween the material station and the wall so it's easier to do this manoeuvre with at least.
  3. I have an Ultimaker S5 that I haven't altered past the factory settings, and I tried to print a mandalorian helmet. There's a lot of stringing and visible segmentation lines that someone showed me shouldn't be there (they printed on an Ender and got a much cleaner print). I'd love to know how to tune my printer but I can't find any good step-by-step resources. Does such a thing exist? Or are there any settings I can import to get a head start? I'm printing in pet-g with polymaker breakaway support chiefly, although eventually I want to venture to other materials.
  4. Oh; I'm sorry, I thought I replied to this. I suppose I'm using 'bricked' incorrectly. It just gets stuck at the 'Ultimaker S5' with no progress. I've left it for a few days and it doesn't come back. I've since flashed it and it seemed to be working -- although I just came back to this post to ask about the SD card extension as it *just* happened again where the material got stuck, I got an ER65 or whatever, and then on powercycling it it just never came back to life. I'm trying my darndest to avoid flipping the titanic beast over, so if you could get back to me with
  5. OK, the printing something else sorta works. It basically rewinds *some* of the filament, then gets unhappy it's taking too long, and craps out with an error message. I have to power cycle the machine, send another print through. I've done it 3 times now and it just fixed itself. Thanks for the tip, but I really wish I had better manual control over this versus "faking" the machine into doing what I need it to.
  6. Hrmm, interesting. I waited a couple hours and it pulled back the filament from the OTHER core, but it left the one that's stuck. I'll try printing something small and see if it works? I'm really bummed out at all the corner cases that get this expensive machine stuck. :(
  7. I did a print last night and it failed, and it blew out past the bowden tubes and coiled all around the inside of the printer. Aborting the job is fine, but now the printer is stuck saying "Extruder 2: Material in use" so I can't make it unload it. I've tried rebooting it several times (the material station, the UM5, everything) but it's still jammed. How can I fix this?
  8. Thanks. Unfortunately I've lost the logs since I flashed the firmware since. It did one successfuly print after I flashed it, then it gave me an error code as some filament got wrapped around the Z axis threaded rod, I removed it but it didn't quit complaining so I power cycled it, and then it bricked again. :( I'm just finishing flashing it again. Unrelated note: are there any micro SD card extensions I can use with the Ultimaker S5? Having to tear apart the station to turn it upside to flash it is a bit scary given how big of a unit it is - I'd rather if I could
  9. I recently wrote the attached thread, and the advice given to me by support was to reboot the printer. I did, but now it turns on, shows the Ultimaker S5 logo and the material station lights up (notably not the load/unload buttons though), and doesn't progress. Can I somehow factory reset this? Note the web portal doesn't seem to load either. )
  10. Support told me I had to reset the ultimaker so I did that. Now it's just blinking lights for the last hour but not booting up. :( Any tips or tricks to get out of this? I'd like to restart my print if so.
  11. I really wish there was a "soft reboot" or something. Some way of telling the U5 "Hey, rescan for material please", or a way to manually tell it to choose what bay to use.
  12. In case it helps here's some pictures. Originally the filament was in the empty bay, but I've moved it over to the second from the left and tagged it as CPE (the material I'm trying to use). You'll note the empty bay is still blue and the screen on the ultimaker is still complaining about bay 3.
  13. Thanks for the replies! I ended up clipping the material and removing it, and it still thinks the spool is "out". I've moved the spool to another bay and still nothing, although I've only given it 5 minutes. I'll try for 10 now. It is non ultimaker material. The firmware is 6.2.
  14. A bit more context in case it helps: The ultimaker S5 says: "Changing material: paused". The ... menu has 'pause' greyed out, abort is available and tune, but I don't want to abort and tune doesn't seem to let me do anything to get me out of my current state. If I go to the material station UI on the printer, it shows an exclamation mark over the material I want to use, clicking on it it says "Material spool is empty". All the UI buttons are greyed out (which is a shame; I would love a "retry" or something here) If I look at the material station itself, my
  15. I tried to change my material this morning because I have a 9 day print that's 2 days away from being done. But now it's stuck on 'paused' despite material being in the loading bay. I feel like I need to somehow 'reboot' it to wake it up, but obviously I don't want to mess up the print that's paused. Is there anything I can do?
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