Jump to content
Ultimaker Community of 3D Printing Experts
jtwalker271

Cura pre-15.06 hanging on splash screen - Windows 10

Recommended Posts

Hello;

I'm referring to versions 15.04, 15.04.2, 15.02.1, and 15.01 as the versions I've tested. All revisions of 15.06.* work perfectly fine on my machine with no issues. But I have a Printrbot Simple, and all the documentation is for 15.04 - so I'd prefer to stick with what's known as opposed to venturing into the unknown with setting up a profile on 15.06 from scratch (I'm a noob at this).

They all seem to have the same error message in the output_log file:

 

# Generating comtypes.gen._683BF642_E9CA_4124_BE43_67065B2FA653_0_1_0# Generating comtypes.gen.TaskbarLibTraceback (most recent call last): File "E:\Program Files (x86)\Cura_15.04.2\python\lib\site-packages\wx-2.8-msw-unicode\wx\_core.py", line 14660, in    lambda event: event.callable(*event.args, **event.kw) ) File "Cura\gui\splashScreen.py", line 15, in DoCallback   self.callback() File "Cura\gui\app.py", line 103, in afterSplashCallback   from Cura.gui import mainWindow File "Cura\gui\mainWindow.py", line 17, in    from Cura.gui import sceneView File "Cura\gui\sceneView.py", line 28, in    from Cura.gui.util import previewTools File "Cura\gui\util\previewTools.py", line 12, in    from Cura.gui.util import openglHelpers File "Cura\gui\util\openglHelpers.py", line 17, in    glutInit() #Hack; required before glut can be called. Not required for all OS. File "E:\Program Files (x86)\Cura_15.04.2\python\lib\OpenGL\GLUT\special.py", line 323, in glutInit   _base_glutInit( ctypes.byref(count), holder )TypeError: 'NoneType' object is not callable

 

All the versions I've tested show the same symptoms: The splash screen appears, and seems to hang. Letting it sit there accomplishes nothing. Click the mouse on the splash screen causes the program to shut down completely. Running the cura.py file directly from the command line echos out information about loading configuration files from the default location, but other than that there are no differences.

I'm sorry if this is a known issue or solved somewhere else, but I've been searching for around an hour to no avail.

Does anyone know what's going on?

Share this post


Link to post
Share on other sites

Yes, Windows is a known issue... ;)

so I'd prefer to stick with what's known as opposed to venturing into the unknown

But you already have Windows 10...

I guess it will take some time until Daid & Co. can react on Windows 10 specific issues of the legacy Cura - if they ever will. In the meantime make sure you have the newest graphic card drivers as the error seems to be related to opengl. And you might try some compatibilty mode settings...

Edited by Guest

Share this post


Link to post
Share on other sites

The Glasgow Haskell platform, GHC, tends to put some things on the %PATH% variable that has some name clashes, such as its own version of libstdc++-6.dll. I've seen the problem before with different programs. I'd advise anyone to put the Haskell platform stuff at the very end of the path or not at all.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • How to 3D print with reinforced engineering materials
      Ultimaker is hosting a webinar where we explain how you can achieve and maintain a high print success rate using these new reinforced engineering materials. Learn from Ultimaker's Product Manager of Materials and top chemical engineer Bart van As how you can take your 3D printing to that next level.
      • 0 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies
×

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!