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tomaustin93

Ultimaker won't start up

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Hi guys,

we have an ultimaker 2 Go in the office at work.

ive just got a new CAD laptop and was installing Cura onto my laptop when it asked if I wished to upgrade the firmware on the ultimaker. it asked me to plug in the ultimaker via usb and switch on. i plugged in the usb and then as i hit the power switch on the back it all lit up and then there was a pop noise (as if a fuse blew) and now i have no lights or screen or anything when i switch it on.

the only response i get is a little green LED on the board which I'm guessing is just to show i have a power supply to the board.

i have tried looking for a new board on the internet but it is the ultimainboard v2.1.4 and i can't find a replacement anywhere.

any ideas/ knowledge of how to get a new board?

Tom

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