Jump to content

Ultimaker won't start up


tomaustin93

Recommended Posts

Posted · Ultimaker won't start up

Hi guys,

we have an ultimaker 2 Go in the office at work.

ive just got a new CAD laptop and was installing Cura onto my laptop when it asked if I wished to upgrade the firmware on the ultimaker. it asked me to plug in the ultimaker via usb and switch on. i plugged in the usb and then as i hit the power switch on the back it all lit up and then there was a pop noise (as if a fuse blew) and now i have no lights or screen or anything when i switch it on.

the only response i get is a little green LED on the board which I'm guessing is just to show i have a power supply to the board.

i have tried looking for a new board on the internet but it is the ultimainboard v2.1.4 and i can't find a replacement anywhere.

any ideas/ knowledge of how to get a new board?

Tom

  • Link to post
    Share on other sites

    Posted · Ultimaker won't start up

    And what did you do? Panic mode and take the cable away? Shutdown the printer?

    When you upload the firmware, the leds go out with some kind of pop noise. It's all normal.

    Can you try it again? And make sure to leave it connected until the end

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing Universal Cura Projects in the UltiMaker Cura 5.7 beta
        Strap in for the first Cura release of 2024! This 5.7 beta release brings new material profiles as well as cloud printing for Method series printers, and introduces a powerful new way of sharing print settings using printer-agnostic project files! Also, if you want to download the cute dinosaur card holder featured below, it was specially designed for this release and can be found on Thingiverse! 
          • Like
        • 10 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...