The temperature is important too. Depending on the filament type it should be at least above 180° - rather 210°.
It is possible that the temperature sensor is not reporting correct values. This is not really easy to test (except if you have a thermometer handy with an external probe...).
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Nicolinux 288
Hey Emna (I don't speak French, hope English is fine too),
Look at the back of the printer, when you feed in new filament and try to extrude some - is the movement of the filament smooth or does the motor skip back? Maybe something got stuck in the feeder at the back and blocks the filament.
Also make sure that the filament can unroll smoothly from the filament roll.
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emna 1
the movement is smooth and there is no skipping back. I can see it (the filament) arriving to the printing head. but there is no material in the nozzle!! I am wondering if it is related to the tempreture?
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