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I would first try powering off the system, then raising the build plate all the way up. To raise it manually just grab under each side of the bed support plate, just in front of the "Ultimaker 2" sign. It should have some even resistance all the way up. Then when it's fully up, release it. If everything is perfect the bed should slide back down to the floor from its own weight. Most machines that I've worked with need a little extra pressure though. If it doesn't slide down by itself, try helping with a light push.
On its way up and down the motion should be consistent. If you feel bumps or extra drag at those specific 2 points, then it's probably either a damaged z screw, rod, or bearing, or maybe just something that needs to be cleaned out.
Also, what does it sound like when the power's off and you're sliding the bed up and down? Smooth or grinding sounds?
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In the Cura 5.8 stable release, everyone can now tune their Z seams to look better than ever. Method series users get access to new material profiles, and the base Method model now has a printer profile, meaning the whole Method series is now supported in Cura!
We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
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chrisw 70
I would first try powering off the system, then raising the build plate all the way up. To raise it manually just grab under each side of the bed support plate, just in front of the "Ultimaker 2" sign. It should have some even resistance all the way up. Then when it's fully up, release it. If everything is perfect the bed should slide back down to the floor from its own weight. Most machines that I've worked with need a little extra pressure though. If it doesn't slide down by itself, try helping with a light push.
On its way up and down the motion should be consistent. If you feel bumps or extra drag at those specific 2 points, then it's probably either a damaged z screw, rod, or bearing, or maybe just something that needs to be cleaned out.
Also, what does it sound like when the power's off and you're sliding the bed up and down? Smooth or grinding sounds?
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