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Hi all,

We are seeing the “Heater Error” on our Ultimaker 2 - extended display. In going through the troubleshooting guide:

• Latest Firmware (Cura 15.04.6) installed

• Nozzle/Fan assembly disassembled, cleaned and reassembled.

• Confirmed that Heater and Sensor were properly installed.

• Nozzle clear of fan bracket.

Also,

• Went into advanced settings and set the nozzle temperature to 50°C; no increase/movement in readout temperature (≈ 30-45 seconds) and then “Heater Error” appears.

I assume there my be several other steps to troubleshoot the root cause (resistance of heater, PC board, etc…). Would anyone have some additional checks to go through before determining what replacement part(s) we may need.

Thanks

Paul

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