Jump to content

Z axis interference problems


bryall

Recommended Posts

Posted (edited) · Z axis interference problems

Hi,

It looks like there is a manufacturing problem with my UM3, as you can see the, platform support is rubbing both on the side motor covers as well as the back panel of the machine.  I am unable to run a print and with the spool holder its even worse.

IMG_0328.thumb.JPG.5a32c1217cc1400a48398cb651af8d71.JPGIMG_0326.thumb.JPG.46d49edafec3767b312d67f911c83002.JPGIMG_0327.thumb.JPG.b5194a3ff3778b3107c6f6895af3b3ba.JPG

it looks like the back panel is either damaged or defectiveIMG_0330.thumb.JPG.5f9b979c84838633446a272a8cfc1e38.JPGIMG_0329.thumb.JPG.bdd8e8ec669826540885e535f1dace0f.JPG

IMG_0328.thumb.JPG.5a32c1217cc1400a48398cb651af8d71.JPG

IMG_0326.thumb.JPG.46d49edafec3767b312d67f911c83002.JPG

IMG_0327.thumb.JPG.b5194a3ff3778b3107c6f6895af3b3ba.JPG

IMG_0330.thumb.JPG.5f9b979c84838633446a272a8cfc1e38.JPG

IMG_0329.thumb.JPG.bdd8e8ec669826540885e535f1dace0f.JPG

Edited by Guest
  • Link to post
    Share on other sites

    Posted · Z axis interference problems

    Hi and welcome to the community,

    It looks indeed that the backpanel has taken a rough hit, it should be flat, probably was damaged during transport...

    I would advise you to contact the reseller with these pictures in order to replace the machine

  • Link to post
    Share on other sites

    Posted · Z axis interference problems

    I had the issue on the second image -- a squeeze back in fixed that rubbing for me.

    The back panel was definitely not bent on mine though.

    Were any of the styrofoam pieces broken as you unpacked it?

    One piece was broken on mine which led me to inspect it for a while.

    All this usually points to mishandling by carriers -- time to have a good talk with your shipping company (in my case, it was FedEx).

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing Universal Cura Projects in the UltiMaker Cura 5.7 beta
        Strap in for the first Cura release of 2024! This 5.7 beta release brings new material profiles as well as cloud printing for Method series printers, and introduces a powerful new way of sharing print settings using printer-agnostic project files! Also, if you want to download the cute dinosaur card holder featured below, it was specially designed for this release and can be found on Thingiverse! 
          • Like
        • 10 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...