Are spare parts of UMO still available?

[SpecialKrio 0]

Hello guys. I got some trouble with my ulticontroller and now the inner shield is broken. I asked for a new one but the seller said that  is out of production. What does it mean? UMO is not in production anymore? I really wish to have the original piece, even if I have to buy the whole controller again.

[neotko 1,413]

Ulticontroller replacement should be in someform available since is the same umo+ uses.

Alternatively you could buy a cheaper reprap screen. More info for almost the same problem here:

https://ultimaker.com/en/community/33402-ultimakers-problematic-aftersales-support#reply-163202

[SpecialKrio 0]

Yes! I have exactly the same problem! I wished to buy just the inner shield... and saying "is not in production anymore" it has no sense. Wooden ultimaker is still here on this website. I contacted the same seller "crea 3d"... Now I've found the last piece in stock on "3ditaly" store (also an authorised seller here in Italy) but... jesus I had to buy a whole kit... and it was f****ing expensive! At this point I hope they really have in stock the original piece at least!