Jump to content
UltiMaker Community of 3D Printing Experts

MultiMaker 3 Extended error "This file is not suitable for printing ER 26".

Recommended Posts

Posted · MultiMaker 3 Extended error "This file is not suitable for printing ER 26".

So, I successfully printed, on my new machine, my first stl file and two modified versions of it created on Fusion 360 and Cura 2.6 Mac. I used both PLA and PVA. This is great and I gear up to make my prototype and promptly hit the wall. Although I have avoided changing settings due to ignorance: I have now updated the firmware, reloaded the PLA, removed and reset head #1 (PLA), reset the machine and started over, updated Cura to 2.61, returned to Cura, 2.6, saved files, set preferences to default and every other default choice I can find. I double checked to see if Griffin was selected in the machine settings. I have tried printing a 3rd party stl, the "dry box"; nonetheless, I get the same error message. Working the items shown on the help page for this error has not led me to a solution, indeed, it includes the suggestion to contact a service provider. I purchased the machine and materials from an apparent leader in this field and hoped for help. I did receive a good response but not deep enough-it ended with him recommending I go the help page where I came from. I am going in circles; might you give me a lead on how to get back to printing? Cheers, jp

  • Link to post
    Share on other sites

    Posted · MultiMaker 3 Extended error "This file is not suitable for printing ER 26".

    I have been provided the answer. The fix: Cura 2.6 requires a printer selection (Cura-Preferences-Printer). Cura updates carry some files forward. In the above error, the printer file must be replaced. Make sure two printers are selected; your desired printer and another on such as HM3 and HM3 Extended. Remove your desired printer and Add it back. Then, you can delete or keep the second printer as you wish.

  • Link to post
    Share on other sites

    • 1 year later...

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    • Create New...