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Can't move z axis in cura.

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The firmware on the print most likely has a lockout for the extruder below normal filament melting temperatures to prevent motor burnouts when trying to push/pull cold filament. Try pre-heating the extruder to around 180 before running its motor.

As for the Z-Axis, those controls may be reversed as on the A8, the bed stays vertically fixed while the head moves up/down, but on Ultimaker styles printers, the bed moves up/down while the head stays vertically fixed. So try moving it in the opposite direction to what you had tried before. Just be careful not to run it into the bed: perhaps move the head off the bed before trying to move it vertically.

Hope this helps.

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