Jump to content
Ultimaker Community of 3D Printing Experts

Activation E-Mail with broken link


Recommended Posts

Posted · Activation E-Mail with broken link

I have just signed up, and received the following activation e-mail:


Thank you for creating an account. Activate your account with the link in the email:http://elb-v2-prod-615036279.eu-west-1.elb.amazonaws.com/register/confirm/3nFt_PzMlQ...


The link starts with http, but when clicking it is automatically forwarded to the corresponding https link, which cannot be displayed, because the domain is incorrect.

Replacing the AWS part of the link with "www.ultimaker.com" solved the problem and I could login to the forum.

Maybe someone can fix this, because most users have no idea what to do in this case.

  • Link to post
    Share on other sites

    Posted · Activation E-Mail with broken link

    Hi @Tobox, thank you for your message. And I'm happy you managed to find your way around the aws part. It has been haunting us for too long now, it was the result from a server change which should make the whole site faster, but left an error in a configuration which generates this aws link in some occasions. I have received word the fix is around the corner.

  • Link to post
    Share on other sites

    This topic is now closed to further replies.

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 8 replies
    • Create New...