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Activation E-Mail with broken link

tobox

By tobox
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tobox

tobox 0

Posted
Posted · Activation E-Mail with broken link

I have just signed up, and received the following activation e-mail:

 

Thank you for creating an account. Activate your account with the link in the email:http://elb-v2-prod-615036279.eu-west-1.elb.amazonaws.com/register/confirm/3nFt_PzMlQ...

 

The link starts with http, but when clicking it is automatically forwarded to the corresponding https link, which cannot be displayed, because the domain is incorrect.

Replacing the AWS part of the link with "www.ultimaker.com" solved the problem and I could login to the forum.

Maybe someone can fix this, because most users have no idea what to do in this case.

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    SandervG

    SandervG 1,521

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    Posted · Activation E-Mail with broken link

    Hi @Tobox, thank you for your message. And I'm happy you managed to find your way around the aws part. It has been haunting us for too long now, it was the result from a server change which should make the whole site faster, but left an error in a configuration which generates this aws link in some occasions. I have received word the fix is around the corner.

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