Support blocker issue

[Outpost31d 0]

Can't seem to get the support blocker to work.  When I click it and try to place on my model my model blanks out?

[ahoeben 1,948]

Strange. Can you share your model?

[Outpost31d 0]

Sure can, thnx!

clamps.stl

[ahoeben 1,948]

Hmm, works just fine for me.

Can you save the file as a project? That way I also get your printer configuration and settings.

[Outpost31d 0]

here you go, thnx

crv.curaproject.3mf

[ahoeben 1,948]

Sorry, I still cannot reproduce this. Does it happen with just this model, or with any model you try?

[Outpost31d 0]

Thanks for the effort, yes its the same with all models

[compi 0]

I have the problem described above on Ubintu (17.10 and 18.04) using the AppImage. On Windows 10 it works fine for me.

[ahoeben 1,948]

The only thing I can think of would be that the depth picking is not working (which could be a GPU/driver issue), and the support blocker gets placed very far away from the model. A patch was just merged that at least does not block slicing when this happens, but it will not fix the placement of the Support Blocker meshes. Can you save a project when Cura is in the "Unable to slice" state, so I can check this theory?

[pkav 0]

Hello.

 

I had similar problem.

My laptop has integrated Intel GPU and NVidia GPU. I forced driver to use NVidia GPU for Cura and now support blocker works well.

[WillWill 0]

I had the same thing happen to me. Using Linux Mint 17.3.

 

I did have one case were I did have the blocker appear but it was way way off in the distance and I had to bring it back. I still don't think it was working correctly however. When I retried I have not yet been able to duplicate it.

[ahoeben 1,948]

I have finally figured out what is happening. Here's a fix:

https://github.com/Ultimaker/Cura/pull/3813

[Outpost31d 0]

that worked, thanks so much for your help!

[ahoeben 1,948]

Thanks for the confirmation!