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The printer is not connected


emilio2
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Posted · The printer is not connected

Hi.

I am trying to upgrade the printer with Bondtech custom firmware. However, when I go to Preferences-Printers it tells "Connection: The printer is not connected".

However, In Windows 10 Device Manager I can see Arduino Mega 2560 connected on COM5.

When I connect the cable the printer prints the following message: "Printing with USB", then the main menu comes up.

 

Is there anything I can do to fix this problem? 

 

 

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    Posted · The printer is not connected

    After some retries, I dont know why, it now displays "Connected Via USB". However when I chose "Upgrade Firmare"+"Upload Custom Firmware" a progress bar window  show "Updating Firmware" and hangs up there. After 10 minutes the progress bar is at zero.

    If i press Close button I can see again the message "The printer is not connected".

    I am able to repeat the process with exactly the same result again and again.

     

    Might this be the firmware file itself? (i recently upgraded to Cura 3.3)

     

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