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Catastrophic Cura crash

kmanstudios

By kmanstudios
in UltiMaker Cura

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kmanstudios

kmanstudios 1,120

Posted
Posted · Catastrophic Cura crash

     Let me define catastrophic....froze my entire system and required a full forced shutdown of system, upon reboot and restarted Cura, it came up with a notice of crash with a dialogue box that had a check mark to send Team Cura a crash report and to back up and restore.

 

1. Clicked ok on all of the above in the dialogue box, nothing was restored. Had to start from scratch with Cura Setup. It came up as if never installed before.

2. Sending crash report....did it send proper files or do I need to zip them and send them?

3. Good thing is that it found the UM3E machines and mini hub (Wrong term?) and all of that resumed in Cura Connect.

4. Bad thing is it did not find the S5, but it had lost that several days ago on a 6 day print. That seems to be a constant thing I deal with.

 

So, do I need to submit files here? Or did the crash report send everything you guys need?

 

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