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Problem with cura 3.5.0

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Posted · Problem with cura 3.5.0

Unfortunately, in this case, the logs do not clear much up. Could you attach any of `.stl` files that give these problems? Preferably the smallest ones that cause this behaviour.

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Posted · Problem with cura 3.5.0

We unfortunately can't do much if we can't reproduce the issue:

  • What operating system are all of you on?
  • Please send us at least one of the .stl files it's happening with.

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Posted · Problem with cura 3.5.0

This is one example of a .stl file that will not load.

The xyz-Cube: https://www.thingiverse.com/thing:1278865

 

First i open Cura. Then i click the file open icon. Go to the file.

Click the File. Click Open .. Crash.

 

I load the .stl, .obj, .gcode files. No one will load on this way.

 

If i load it direct from thingverse with Firefox, without storing the file.

It loads the model.

 

My System:

 

CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (4008 MHz)
Speicher: 32707 MB
Betriebssystemversion: Microsoft Windows 10 64-bit (Build 17134)
Grafikkartenhersteller: NVIDIA Corporation
Grafikkarte: GeForce GTX 1070/PCIe/SSE2

Windows-Grafiktreiberversion: 25.21.14.1616
OpenGL-Version: 4.6.0 NVIDIA 416.16

 

 

cura.log

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Posted · Problem with cura 3.5.0

@Jan_Hirt Thank you. While the file you send to me does load for me (also Win10x64), the comment you made about 'loading directly from the internet' made me think that this (and perhaps the others' as well) might be related to an issue that we're seeing where .stl files loaded from USB or other sorts of external-type disks cause problems. (Since 'loading from Firefox' and the like will almost always store the file in a local temporary folder.)

 

Is this the case? If so, we hope to get the fix in for 3.5.1. Also, in that case, a workaround would be to store the .stl on a non-external disk. Please let us know if this 'fixes' the issue!

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Posted · Problem with cura 3.5.0

@rburema

you got it ?

 

Loading from a normal harddrive works, loading from external drive not.

In my case it was the VeraCrypt part of the harddisk. For Win it is a

external drive.

 

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Posted · Problem with cura 3.5.0

Also tell us if dropping the file into the Cura window, instead of using the File -> Open menu, opens the file without a crash.

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Posted · Problem with cura 3.5.0

Drag and Drop from external drive crashes (VeraCrypt Partion and normal USB-Stick),

Drag and Drop from normal Harddisk works fine.

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Posted · Problem with cura 3.5.0

That's it, thank you very much! 

I have all my STL files on OneDrive and that's on my external drive.

Thank you for the solution

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Posted · Problem with cura 3.5.0

I had the same issue on MacOS 10.13.6. I've upgraded through successive versions since about 3.3 or so. I installed the Prusa profiles several versions ago and had no issues through several intervening upgrades. After installing 3.5.0, it would crash either after loading an STL or when attempting to slice. I uninstalled (deleted) the Cura app and support directory (~/Library/Application Support/cura) and reinstalled. I repeated the Prusa profile install. So far, it seems stable although I have lost all of my tweaked configurations.

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