Problem with cura 3.5.0

[Chewingo 0]

Cura close after loading stl file, under windows 10. Can you help me? Thank you

[Kaot93 0]

Same for me, Log File includet

cura.log

[rburema 26]

Unfortunately, in this case, the logs do not clear much up. Could you attach any of `.stl` files that give these problems? Preferably the smallest ones that cause this behaviour.

[dare2001 0]

when you select any stl file in cura 3.5.0 it shutsdown cura for no reason.

[rburema 26]

We unfortunately can't do much if we can't reproduce the issue:

• What operating system are all of you on?
• Please send us at least one of the .stl files it's happening with.

[Jan_Hirt 2]

This is one example of a .stl file that will not load.

The xyz-Cube: https://www.thingiverse.com/thing:1278865

 

First i open Cura. Then i click the file open icon. Go to the file.

Click the File. Click Open .. Crash.

 

I load the .stl, .obj, .gcode files. No one will load on this way.

 

If i load it direct from thingverse with Firefox, without storing the file.

It loads the model.

 

My System:

 

CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (4008 MHz)
Speicher: 32707 MB
Betriebssystemversion: Microsoft Windows 10 64-bit (Build 17134)
Grafikkartenhersteller: NVIDIA Corporation
Grafikkarte: GeForce GTX 1070/PCIe/SSE2

Windows-Grafiktreiberversion: 25.21.14.1616
OpenGL-Version: 4.6.0 NVIDIA 416.16

 

 

cura.log

[rburema 26]

@Jan_Hirt Thank you. While the file you send to me does load for me (also Win10x64), the comment you made about 'loading directly from the internet' made me think that this (and perhaps the others' as well) might be related to an issue that we're seeing where .stl files loaded from USB or other sorts of external-type disks cause problems. (Since 'loading from Firefox' and the like will almost always store the file in a local temporary folder.)

 

Is this the case? If so, we hope to get the fix in for 3.5.1. Also, in that case, a workaround would be to store the .stl on a non-external disk. Please let us know if this 'fixes' the issue!

[Jan_Hirt 2]

@rburema

you got it ?

 

Loading from a normal harddrive works, loading from external drive not.

In my case it was the VeraCrypt part of the harddisk. For Win it is a

external drive.

 

[ahoeben 1,987]

Also tell us if dropping the file into the Cura window, instead of using the File -> Open menu, opens the file without a crash.

[Jan_Hirt 2]

Drag and Drop from external drive crashes (VeraCrypt Partion and normal USB-Stick),

Drag and Drop from normal Harddisk works fine.

[Kaot93 0]

That's it, thank you very much! 

I have all my STL files on OneDrive and that's on my external drive.

Thank you for the solution

[bobstro 0]

I had the same issue on MacOS 10.13.6. I've upgraded through successive versions since about 3.3 or so. I installed the Prusa profiles several versions ago and had no issues through several intervening upgrades. After installing 3.5.0, it would crash either after loading an STL or when attempting to slice. I uninstalled (deleted) the Cura app and support directory (~/Library/Application Support/cura) and reinstalled. I repeated the Prusa profile install. So far, it seems stable although I have lost all of my tweaked configurations.

[printer3008 0]

i have the same isue but during tempting to load I tried lowering the triangles to the minimum (triangular prism)

trianguler prism.stl

Edited October 11, 2018 by printer3008
spelling/gramer

[printer3008 0]

that was from a sd card i would sugest to the company to add external drive importing support

[rburema 26]

Hi @printer3008, The inability to load from external drives is a regression, and will be fixed in the next revision-release.