Cura 3.6 Won't Start

[EricdLeh8 0]

I'm in need of some help.  My computer won't start Cura 3.6, but will start older versions (15.04.6)

 

The error log is beyond my knowledge (see below).  Does anyone have any suggestions?  Thanks in advance.

 

Fatal Python error: Segmentation fault

Current thread 0x000021dc (most recent call first):
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\View\GL\OpenGLContext.py", line 29 in setContext
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\View\GL\OpenGLContext.py", line 104 in detectBestOpenGLVersion
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\Qt\QtApplication.py", line 129 in initialize
  File "X:\3.6\build\inst\lib\python3.5\site-packages\cura\CuraApplication.py", line 299 in initialize
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\Application.py", line 205 in run
  File "X:\3.6\build\inst\lib\python3.5\site-packages\UM\Qt\QtApplication.py", line 287 in run
  File "X:\3.6\build\inst\lib\python3.5\site-packages\cura\CuraApplication.py", line 686 in run
  File "X:\3.6\build\inst\bin\cura_app.py", line 138 in <module>
  File "Console.py", line 24 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 958 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 969 in _find_and_load
  File "__startup__.py", line 12 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 958 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 969 in _find_and_load
 

Edited January 27, 2019 by EricdLeh8

[ahoeben 1,317]

Cura crashes while accessing your gpu/graphics card. What sort of gpu do you have? Have you tried updating the drivers for your gpu?

[EricdLeh8 0]

My computer is a little dated.  I have an ATI Radeon HD 4500.  I've updated to the latest drivers but it's a Legacy product so there arent any further updates.

 

Could it be that my old GPU just won't work with the new versions of CURA?

[ahoeben 1,317]

With the right driver, the Radeon HD 4000 family should support the OpenGl functionality that Cura requires.You could try an older driver (instead of the latest one), in case the latest one available has a bug. But you are treading unknown territory.