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Skip steps in Factory Reset?

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Posted · Skip steps in Factory Reset?

I selected a factory reset on my Ulitmaker 3 printer. I had 2 AA print cores installed with filament loaded. One of the steps in the factory reset is asking me to install the BB print core. However, I cannot remove the AA because I cannot back out the filament. Is there a way to get around this? There are no options to skip this step. Rebooting did not help. How can I get back to the main menu so I can remove the filament?

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Posted · Skip steps in Factory Reset?

This issue has been resolved. I was not able to skip out of the menu but I was able to remove the filament manually through the top tube in order to change the print core from AA to BB.

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