S5 Unable to Detect PVA during setup

[ron2468 0]

Just unboxed a 'new' S5.

 

I'm stuck at the step 'Load Material 2'.   The S5 is unable to Detect the PVA and the arrow keeps circling round and round.

 

I even manually selected PVA just get beyond the auto detect step, but the feeder is not even feeding the PVA into Bowden tube.

 

Does this sound familiar?  What do i need to do?

 

Ron

[CarloK 205]

It is possible you received a PVA spool where the NFC tag is damaged, or not programmed at all.

In the top right corner there is a 'X' mark where you can skip the Welcome procedure and then manually do the steps yourself.

[ron2468 0]

Thank you, got it working!