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mei

weird new order created itself?

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Posted · weird new order created itself?

Hello! I orderd an Ultimaker 2 a while ago. Status now and for the last week has been:

Order date

 

September 25, 2013

 

Order

 

Complete

 

Payment

 

Paid

 

Shipment

 

Ready

Since i really really want it i frequently refresh the page. ;) waiting, wanting it to change to sent or deliverd or whatever it will say. A few days ago this order appear, alongside the old one:

Order date

 

n/a

 

Order

 

Payment

 

Payment

 

Balance due

 

Shipment

 

Pending

Same stuff, same amount. And of course, I didn't make it...

Starting to worry that something i wrong. Anyone recognize this?

 

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Posted · weird new order created itself?

You best send off an email to support@ultimaker.com, just to be sure.

Note that shipping starts on the 21st, so no need to refresh all the time till then ;-)

 

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